• Customer Survey

    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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    HYDRO POLES ARE NOT FOR SIGNAGE

    Please remember that you cannot post any sign on a hydro pole. They get in the way of our workers safely accessing the pole to perform maintenance. Please refer to the following Ont Legislation.

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Tools & Resources

Resources for understanding your energy.

Resources for understanding your energy.

Time-of-Use Pricing

Time-of-Use pricing means that your cost of electricity depends on the time of day that you are consuming it. The reason for time-of-use pricing is to reduce consumption during high demand times. When demand rises, more expensive forms of electricity are needed, making prices higher.

Visit the IESO for more information time-of-use pricing.

Education Programs – Smart Grid, Smart Kids

North Bay Hydro engaged 750 students in 22 elementary school in October 2013. With full support from the English, French and Catholic School Boards, North Bay Hydro created an informative 45-minute presentation for Grade 6 students. The ever-evolving Smart Grid was explained to the kids in an easy-to-understand format. Students were encouraged to take an online quiz and submit conservation artwork to win prizes, and over 350 took part.

For more information and to watch the video visit the Smart Grid Smart Kids website.

Smart Meter Lane

10 Smart Meter Lane is an interactive and simple way to show you the effect of Time-of-Use (TOU) rates in your home. You can select appliances, lighting or other household items and select the time you would typically use it, the duration and by clicking one button it will tell you the

  • price of electricity at that time
  • total consumption
  • cost to you as the home owner
  • daily totals

It will even congratulate you on using electricity during off-peak hours! You can also create an appliance list and find out your approximate daily totals, or perceived daily totals, of consumption.

Visit Smart Meter Lane today!