Customer now has choice
On November 1, 2020, new winter TOU and Tiered prices will be set, and TOU customers will resume paying TOU prices that are different at different times of the day. Since June 1, 2020, residential and small business customers on TOU have been paying a fixed electricity price of 12.8 ¢/kWh for all hours of the day as part of the government’s response to the COVID-19 pandemic. This fixed price ends on October 31, 2020.
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.
With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
If you would like to learn more about your pricing options, visit us at https://www.northbayhydro.com/optionality-selecting-between-tou-and-tiered-pricing-frameworks/ or visit the OEB page at www.oeb.ca/choice
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. Details on both options shown at https://www.oeb.ca/newsroom/2020/ontario-energy-board-sets-new-electricity-prices-households-and-small-businesses
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