• Customer Survey

    ACQUISTION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Customer Satisfaction Survey

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Please Note: North Bay Hydro is running a Customer Satisfaction Survey. The survey will begin Friday March 22nd and run 4-6 weeks.

Residential customers will be contacted between 6:00pm – 9:00 pm Monday through Saturdays by phone. Businesses during the day, Monday – Fridays.

The survey is conducted by UtilityPULSE and will run approximately 10-11 minutes.

Any Questions, please call North Bay Hydro @ 705-474-8100

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