COVID-19 Energy Assistance Program (CEAP) Application Form (Electricity)
Please complete only one electricity application for your primary residence (where you reside for more than 6 months
of the year). You cannot receive COVID-19 Energy Assistance Program (CEAP) funding for multiple residences, and
you can only receive CEAP funding from your electricity provider once. If you have natural gas service, you may
apply separately for natural gas CEAP support through your natural gas utility.
After you have provided your information, please sign this form and provide your consent by: (a) if submitting
electronically, typing your name(s) in Section 4; or (b) if submitting by mail, you may print the completed form and
sign Section 4 by hand. Please ensure that the information provided is accurate and up-to-date.
Once completed, the form can be emailed or printed and mailed to your utility. Your utility may offer other ways to
submit your application, including in some cases by phone. Please refer to your utility’s website or contact them for
CEAP funding is limited and applying does not guarantee that your utility has CEAP funding remaining. Applications
will be processed in the order they are received. For information on lower-income energy support programs available,
please visit the Ontario Energy Board’s website.
You are eligible for this program if you meet all of the following criteria:
1. You did not have any overdue amounts on your electricity bill on March 17, 2020, the date of the Provincial
Declaration of Emergency, or you made at least partial payments on amounts overdue prior to March 17, 2020.
2. As of the date you are applying, you have any overdue amounts owing from at least two electricity bills since
March 17, 2020.
3. The account holder (the person whose name is on the bill) or the account holder’s spouse or common-law partner
(who must share the same address with the account holder) qualified for the Canada Emergency Response Benefit (CERB) or received Employment Insurance (EI) at any point after
March 17, 2020.
4. The account holder has not received Ontario Electricity Support Program (OESP) or Low-Income Energy
Assistance Program (LEAP) grants in 2020.
You may be eligible for an enhanced credit if:
a) Your household’s main heating source is electricity, or
b) You use one of the following at-home energy-intensive medical devices: Kidney Dialysis Machine, Mechanical
Ventilators, Oxygen Concentrator.
If you are not eligible for CEAP, you may still be eligible for lower-income energy support programs. Please visit the
Ontario Energy Board’s website for more information. You may also contact your utility for information on entering
into an Arrears Payment Agreement.