• Customer Survey

    MERGERS, ACQUISITIONS, AMALGAMATIONS, AND DIVESTITURES (MAADS) APPLICATION

    North Bay (Espanola) Acquisition Inc. (an affiliate of North Bay Hydro Distribution Ltd.) has applied to the Ontario Energy Board for approval of the first phase of a two-phase transaction, necessary to effect the amalgamation of North Bay Hydro Distribution Ltd. and Espanola Regional Hydro Distribution Corporation….

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    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Notice: Possible Canada Post Work Stoppage

Posted on

With continued discussion of a potential postal strike looming, we want to make sure North Bay Hydro Customers understand how to get the information needed to keep accounts up to date. As always, regardless of whether you receive your bill, you are still responsible for payment on your due date. Here’s how you can make sure you are not negatively affected, in such an occasion.

• First – make sure ALL your contact information is up to date with North Bay Hydro! One our Customer Service Representatives are here to help!

• Second – Sign up for “E-Billing” and “My Account”. You will have your bill sent directly to your email every month and you will be able to check your account balance as well as valuable consumption information!

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