• Customer Survey

    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

NOTICE: Winter disconnection ban ends May 1

Posted on

This is a friendly reminder that the winter-disconnection ban will come to end on May 1st. If you or someone you know are facing challenges ensuring your account is up to date, we are strongly encouraging you to reach out!

Our dedicated team will determine your eligibility for several options to ease the burden. Specialized programs, payment plans, or other arrangements can all be considered.

North Bay Hydro, we’re here to help!

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