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    CEAP INFORMATION PAGE

    North Bay Hydro Distribution limited (NBHDL) is pleased to support the Ontario Governments launch of the COVID-19 Energy Assistance Program for Residential Customers (CEAP) and, starting August 31, the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) . The Government of Ontario is providing relief to support eligible customers struggling to pay their energy bills as a result of COVID-19.

    Click Here for CEAP for Residential Customers

    Click Here for CEAP for Small Businesses


    GET THE LATEST INFORMATION ON OUR COVID-19 INFORMATION PAGE

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

    Click Here


    NEW RATE APPLICATION FOR MAY 2020

    North Bay Hydro has submitted its 2020 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2020.
    Read more…

    Click Here


    Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Rate Deferral

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Please see our information on deferral of the May 2020 rate increase to help support the COVID-19 community effort. https://www.northbayhydro.com/rates/#rate-deferral

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