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North Bay Hydro Distribution limited (NBHDL) is pleased to support the Ontario Governments launch of the COVID-19 Energy Assistance Program for Residential Customers (CEAP) and, starting August 31, the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) . The Government of Ontario is providing relief to support eligible customers struggling to pay their energy bills as a result of COVID-19.
North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…
North Bay Hydro has submitted its 2020 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2020.
Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.
If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue
North Bay residents have reported receiving phone calls threatening disconnection unless a payment is sent through Western Union. Customers have been told that trucks are on route to their homes to disconnect, and if they attempt to pay at our office it will be shut off immediately. North Bay Hydro DOES NOT use Western Union in any way, and we also welcome visitors to our office.
Please notify friends and family! If you believe you are being contacted by a scammer or are unsure – Hang up and call our office at 705 474 8100.