• Customer Survey


    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

    Rights and



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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue


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exNorth Bay residents have reported receiving phone calls threatening disconnection unless a payment is sent through Western Union. Customers have been told that trucks are on route to their homes to disconnect, and if they attempt to pay at our office it will be shut off immediately. North Bay Hydro DOES NOT use Western Union in any way, and we also welcome visitors to our office.

Please notify friends and family! If you believe you are being contacted by a scammer or are unsure – Hang up and call our office at 705 474 8100.

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