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    2021 Rate Application

    North Bay Hydro Distribution Limited’s application to its Regulator, the Ontario Energy Board (OEB), to change its electricity distribution rates was filed on January 5th, 2020. The rate changes will affect all customer classes. The rate changes are proposed to be effective May 1, 2021, when approved.

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    CEAP INFORMATION PAGE

    Update July 21, 2021: The CEAP and CEAP for Small Business programs are now closed.


    GET THE LATEST INFORMATION ON OUR COVID-19 INFORMATION PAGE

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

SCAM ALERT

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We have been notified that local residents are receiving phone calls threatening immediate disconnection. “We are on route to your home and will disconnect you in 30 minutes if you don’t pay now over the phone.”

North Bay Hydro, along with the Ontario Energy Board (OEB) have taken steps to ensure that the power to your home or low-volume small business cannot be disconnected for non-payment by your utility until July 31, 2020.

If you receive a phone call threatening a disconnection, please hang up and call our office at 705-474-8100.

Please stay safe!

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