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North Bay Hydro Distribution limited (NBHDL) is pleased to support the Ontario Governments launch of the COVID-19 Energy Assistance Program for Residential Customers (CEAP) and, starting August 31, the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) . The Government of Ontario is providing relief to support eligible customers struggling to pay their energy bills as a result of COVID-19.
North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…
North Bay Hydro has submitted its 2020 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2020.
Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.
If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue
We have been notified that local residents are receiving phone calls threatening immediate disconnection. “We are on route to your home and will disconnect you in 30 minutes if you don’t pay now over the phone.”
North Bay Hydro, along with the Ontario Energy Board (OEB) have taken steps to ensure that the power to your home or low-volume small business cannot be disconnected for non-payment by your utility until July 31, 2020.
If you receive a phone call threatening a disconnection, please hang up and call our office at 705-474-8100.
Please stay safe!