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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    GET THE LATEST INFORMATION ON OUR COVID-19 INFORMATION PAGE

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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The Ontario Business Costs Rebate Program Announced!

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The new Ontario Business Costs Rebate Program provides support for fixed property tax and energy costs to businesses that are most impacted by public health measures in response to the Omicron variant.

Providing eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in the form of grants.

Business must be subject to a provincially-mandated capacity limit of 50 per cent or lower (including a requirement to temporarily close).

Businesses will be required to submit proof of costs associated with property tax and energy bills as part of the application process.

Eligibility Criteria

  • Business must be subject to a provincially-mandated capacity limit of 50 per cent or lower (including a requirement to temporarily close)
  • Business must pay commercial (non-residential) property taxes and/or non-residential energy costs – either directly or through the property owner (as detailed in their lease)
  • Not-for-profits and charities may be eligible if their operations/service is impacted by the capacity limits and meets the eligibility criteria.

To apply, visit Businesses: Get help with COVID-19 costs and follow the link to complete the online application form.

For questions contact ServiceOntario at:

Toll-free: 1-855-216-3090

TTY: 416-325-3408

Toll-free TTY: 1-800-268-7095

Call centres are open Monday to Friday, 8:30 a.m. to 5:00 p.m. EDT, excluding government and statutory holidays.

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