North Bay Hydro

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

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Residential

How can we help you?

How can we help you?

Residential Customer Rights and Responsibilities: Disconnections

Residential Customer Rights and Responsibilities: Disconnections
With the onset of winter weather and the difficulty that some electricity customers are having...
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Accounts

Accounts
Moving, Renting or Purchasing a new property? As a home owner, the steps that are required...
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E-Billing

E-Billing
What is e-billing? E-billing is an electronic version of your paper bill which you have sent...
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Forms

Forms

Access forms for service agreements, exemptions and requests for electrical services.

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Assistance Programs

Assistance Programs

Ontario Electricity Support Program and Low-Income Energy Assistance Program are here to help…

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