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     Residential Customer

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    Disconnection

     

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    Emailing North Bay Hydro?

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    If you get a bounce, or do not receive a response please contact 705-474-8100 x234 to resolve the issue


     

Contact Us

Downed power lines or other emergencies – call 911

Power Outages and Emergencies

Call 24 hours/day: 705.474.8100

Please check our Outage Map & Twitter feed for the most up-to-date information.

Customer Service & Billing

Office Location:

North Bay Hydro Distribution Ltd.
74 Commerce Cres.,
North Bay,  ON  P1A 0B4

Hours: 9:00 AM – 4:30 PM, Monday through Friday, excluding statutory holidays

Customer Service: 705.474.8100

For information about paying your North Bay Hydro bill, please visit our Payments page.

Mailing Address:

PO Box 3240
North Bay, ON P1B 8Y5

Email to North Bay Hydro

Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

If you get a bounce, or do not receive a response please contact 705-474-8100 x234 to resolve the issue  

Energy Conservation

Michael Geauvreau
Energy Management Advisor
p. 705.474.8100 x 267

Neil Russell
Customer Solutions Advisor
p. 705.474.8100 x 302

Tree Trimming

Vegetation Management Representative

p. 705.474.8100 x 873

Operations and Engineering

p. 705.474.8100 x 271

May 15 to Labour Day: 7 AM – 3 PM
Labour Day to May 14: 8 AM – 4 PM

Call Before You Dig!

Call 24 hours/day 1.800.400.2255
or visit www.on1call.com

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