Compare and choose your pricing plan.
Residential Rates and Charges
Understanding current rates and how they’re set.
Rates as of May 1, 2026
Effective May 1, 2026, the Ontario Energy Board announced the Summer Time-of-Use (TOU) hours and Tier thresholds are in effect. Customers on the Ultra-Low Overnight price plan are not affected, and electricity rates remain unchanged.
Effective May 1, 2026, following approval from the Ontario Energy Board (OEB), we’ve updated our Delivery Charges. The updated Delivery Charges apply to electricity used on and after May 1, 2026. Bills are based on the period during which electricity is consumed, so the new rates will appear on the bill that includes usage on or after this date. (For example, electricity used in May will be reflected on a bill issued in June.)
Electricity Rates
Eligible customers on the Regulated Price Plan (RPP) have the option to choose between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans.
You can choose your price plan
If you’re a residential customer, you can choose to switch between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices.
To switch price plans, you must notify your utility by completing an election form. You must contact your utility or complete the election form below. If you want to stay with your current price plan no action is required.
Existing Customer Choice RPP Election Form (PDF)
Visit OEB’s page to learn more and determine which plan works best for you.
Time-of-Use (TOU) Rates
| TOU period | Hours | Price |
|---|---|---|
| Off-peak | Weekdays from 7 p.m. to 7 a.m. and all day weekends and statutory holidays |
9.8¢ per kWh |
| Mid-peak | Weekdays from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. | 15.7¢ per kWh |
| On-peak | Weekdays from 11 a.m. to 5 p.m. | 20.3¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Ultra-Low Overnight (ULO) Rates
As of May 1, 2023, the OEB introduced a new ULO price plan for RPP customers. ULO rates are listed in the following table, which also indicates the hours to which these rates apply.
ULO price periods are the same in the summer as they are in the winter — the following pricing is in effect from November 1, 2025 to October 31, 2026
| ULO period | Hours | Price |
|---|---|---|
| Ultra-low overnight | Every day from 11 p.m. to 7 a.m. | 3.9¢ per kWh |
| Weekend off-peak | Weekends and statutory holidays from 7 a.m. to 11 p.m. | 9.8¢ per kWh |
| Mid-peak | Weekdays from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m. | 15.7¢ per kWh |
| On-peak | Weekdays from 4 p.m. to 9 p.m. | 39.1¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Tiered Rates
As of May 1, the OEB moved to summer tier thresholds. Tiered rates are listed in the following table, which also indicates the updated thresholds to which these rates apply.
| Price tier | Description | Price |
|---|---|---|
| Tier 1 | Residential customers: up to 600 kWh/month | 12.0¢ per kWh |
| Tier 2 | Residential customers: more than 600 kWh/month | 14.2¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Retailer Rates
Delivery Charges
North Bay Hydro Distribution Limited received approval from the OEB to implement changes to its Delivery Charges, effective May 1, 2026.
Delivery Charges cover the cost of delivering electricity from the generator to North Bay Hydro Distribution Limited, and then to your home or business. This includes costs to build and maintain transmission and distribution lines, towers and poles, and to operate provincial and local electricity systems.
Residential Service
| Charge/credit name | Rate |
|---|---|
| Customer | $38.80 per 30 days |
| Low Voltage Service Rate | $0.00015 per kWh |
| Rate Rider for Disposition of Global Adjustment Account (2026) – effective until April 30, 2027 Applicable only for Non-RPP Customers |
$0.0065 per kWh |
| Rate Rider for Disposition of Capacity Based Recovery Account (2026) – effective until April 30, 2027 Applicable only for Class B Customers |
$0.0006 per kWh |
| Charge/credit name | Rate |
|---|---|
| Retail Transmission Rate – Network Service Rate | $0.0118 per kWh |
| Retail Transmission Rate – Line and Transformation Connection Service Rate | $0.0090 per kWh |
Regulatory Charges
The OEB announced an update to Regulatory Charges, effective January 1, 2026.
Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.
Refer to the following table for current charges. For an explanation of the charge, please check out the list of terms and definitions at the bottom of the page.
Additional Charges
Harmonized Sales Tax (HST)
Ontario Electricity Rebate (OER)
Other Charges
Terms and Definitions
Customer, Distribution and Transmission
The Customer Charge covers, together with the Distribution Charge, the costs North Bay Hydro Distribution Limited incurs to deliver electricity to your home, building and maintaining the distribution system, administration and billing.
Transmission Charge
This charge covers the costs involved to transmit electricity from generators to the city. North Bay Hydro Distribution Limited passes this cost through to you, without mark-up. The increase in the Transmission Charge reflects the cost of transmission services provided by Hydro One to North Bay Hydro Distribution Limited.
Rate Riders
Rate riders are temporary costs or credits on utility bills. The rate rider is a mechanism used to flow through costs that are incurred by a distribution utility, or refunds provided to the distribution utility, that were not included in its tariff distribution rates at the time those rates were approved by the OEB. All rate riders must be approved by the OEB before they are applied to customer bills.
Disposition of Capacity Based Recovery (CBR) Account
This charge recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Disposition of Deferral/Variance Account
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Disposition of Global Adjustment Account
This charge reflects the variance between Global Adjustment paid to the Independent Electricity System Operator (IESO) and collected from customers. This rate rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Smart Metering Entity Charge
On April 14, 2022, the OEB approved a decrease of the Smart Metering Entity (SME) Charge to be collected from customers effective from January 1, 2023 to December 31, 2027, on behalf of the SME. This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario.
Regulatory
This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who haven’t contracted with an electricity retailer for their energy supply.
Wholesale Market Service Charge
This charge covers costs such as market regulation and management of the system. North Bay Hydro Distribution Limited collects this charge, without mark-up, on behalf of the IESO.