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The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.
North Bay Hydro treats your Personal Information as confidential and does not disclose it, or use without your written consent, except where such Personal Information is required to be disclosed:
a) for billing, settlement or market operation purposes
b) for law enforcement purposes
c) for the purpose of complying with legal requirements; or
d) for processing of your past due accounts which have been passed to a debt collection agency.
North Bay Hydro may engage employee, contractors, and or other companies or third parties to perform work that involves access to Personal Information. In any case, North Bay Hydro will ensure that such parties are required to keep the information confidential and not to use it in any way other than as is necessary to perform their work for us.
North Bay Hydro may disclose a summary of information obtained by combining data from many accounts, provided that the information has been sufficiently aggregated such that personal identifiers cannot reasonably be identified.
At the present time, North Bay Hydro does not store “cookies” on your computer. A “cookie” is a small piece of information sent by a Web server to store on a Web browser so that it can later be read back from that browser. This is useful for having the browser “remember” some specific information.