- About Us
- Conditions of Service
- Contact Us
North Bay Hydro Distribution Limited’s application to its Regulator, the Ontario Energy Board (OEB), to change its electricity distribution rates was filed on January 5th, 2020. The rate changes will affect all customer classes. The rate changes are proposed to be effective May 1, 2021, when approved.
North Bay Hydro Distribution limited (NBHDL) is pleased to support the Ontario Governments launch of the COVID-19 Energy Assistance Program for Residential Customers (CEAP) and, starting August 31, the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) . The Government of Ontario is providing relief to support eligible customers struggling to pay their energy bills as a result of COVID-19.
North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…
Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.
If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue
North Bay Hydro treats your Personal Information as confidential and does not disclose it, or use without your written consent, except where such Personal Information is required to be disclosed:
a) for billing, settlement or market operation purposes
b) for law enforcement purposes
c) for the purpose of complying with legal requirements; or
d) for processing of your past due accounts which have been passed to a debt collection agency.
North Bay Hydro may engage employee, contractors, and or other companies or third parties to perform work that involves access to Personal Information. In any case, North Bay Hydro will ensure that such parties are required to keep the information confidential and not to use it in any way other than as is necessary to perform their work for us.
North Bay Hydro may disclose a summary of information obtained by combining data from many accounts, provided that the information has been sufficiently aggregated such that personal identifiers cannot reasonably be identified.
At the present time, North Bay Hydro does not store “cookies” on your computer. A “cookie” is a small piece of information sent by a Web server to store on a Web browser so that it can later be read back from that browser. This is useful for having the browser “remember” some specific information.