• Left Homepage Side Bar

    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here

    2024 IRM Application

    Download Application

    Residential Customer

    Rights and



    Click Here

8% Provincial Rebate

Posted on


Ontario is helping reduce electricity costs for families, businesses and farms.

As of January 1, 2017, the Government of Ontario is introducing an 8% rebate under the Ontario Rebate for Electricity Consumers Act, 2016 (“The Act”). The rebate is equal to the provincial portion of the Harmonized Sales Tax (HST) on the bills of residential, farm, small business and other eligible customers and will begin to appear on electricity bills for eligible customers effective January 1, 2017.

All residential and small business customers will automatically qualify for this rebate; however, under additional eligibility criteria provided in the Act, larger commercial accounts may be eligible to receive the 8% rebate on their bill.

If you are a larger commercial account you would have received a letter from North Bay Hydro that included a ‘Self-Declaration Form for 8% Rebate on Electricity Bill’. The form should be completed only if your account meets any of the eligibility criteria listed on the form. Once completed, please return to North Bay Hydro by email, fax, or mail (contact details are listed on the form).

Based on the completed and signed Self-Declaration form that indicates qualification for the rebate, we will retroactively credit your account (as applicable) effective January 1, 2017 or to a maximum of two years from the date you provided us with the completed self-declaration form, if submitted after January 1, 2019.

*Forms received after January 16, 2016 will see the rebate applied on the next scheduled bill, along with applicable retroactive amounts.*

Rebate Eligibility Declaration Form – 2016

« Back to News