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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here


    2024 IRM Application

    Download Application


    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

    Click Here


Watch out for text messaging scam

Posted on

Guelph Hydro is warning there is a new hydro scam that uses text messages to target victims, after four customers reported receiving these texts.  North Bay Hydro is also cautioning its customers to be vigilant when receiving texts or emails.  North Bay Hydro will NOT send texts to you.   

If you are ever in doubt, please call our Customer Service line at (705) 474-8100.

CBC News Guelph Hydro: watch out for text messaging scam

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