Compare and choose your pricing plan.
Business Rates and Charges
Understanding current rates and how they’re set.
Rates as of May 1, 2026
Effective May 1, 2026, the Ontario Energy Board announced the Summer Time-of-Use (TOU) hours and Tier thresholds are in effect. Customers on the Ultra-Low Overnight price plan are not affected, and electricity rates remain unchanged.
Effective May 1, 2026, following approval from the Ontario Energy Board (OEB), we’ve updated our Delivery Charges. The updated Delivery Charges apply to electricity used on and after May 1, 2026. Bills are based on the period during which electricity is consumed, so the new rates will appear on the bill that includes usage on or after this date. (For example, electricity used in May will be reflected on a bill issued in June.)
Electricity Rates
Eligible customers on the Regulated Price Plan (RPP) have the option to choose between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans.
You can choose your price plan
If you’re a residential customer, you can choose to switch between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices.
Who is eligible to change price plans?
Customers on the Regulated Price Plan (RPP) are eligible to change price plans if:
- You’re a small commercial customer with a peak demand less than 50 kW.
- You’re a mid- or large-size commercial customer who has self-declared to be on the the RPP. Please note that you’ll need to complete our Regulated Price Plan Self-Declaration/Election Form to request changes to your price plan. Please contact customer service.
To switch price plans, you must notify your utility by completing an election form. You must contact your utility or complete the election form below. If you want to stay with your current price plan no action is required.
Existing Customer Choice RPP Election Form (PDF)
Visit OEB’s page to learn more and determine which plan works best for you.
Time-of-Use (TOU) Rates
| TOU period | Hours | Price |
|---|---|---|
| Off-peak | Weekdays from 7 p.m. to 7 a.m. and all day weekends and statutory holidays |
9.8¢ per kWh |
| Mid-peak | Weekdays from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. | 15.7¢ per kWh |
| On-peak | Weekdays from 11 a.m. to 5 p.m. | 20.3¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Ultra-Low Overnight (ULO) Rates
As of May 1, 2023, the OEB introduced a new ULO price plan for RPP customers. ULO rates are listed in the following table, which also indicates the hours to which these rates apply.
ULO price periods are the same in the summer as they are in the winter — the following pricing is in effect from November 1, 2025 to October 31, 2026
| ULO period | Hours | Price |
|---|---|---|
| Ultra-low overnight | Every day from 11 p.m. to 7 a.m. | 3.9¢ per kWh |
| Weekend off-peak | Weekends and statutory holidays from 7 a.m. to 11 p.m. | 9.8¢ per kWh |
| Mid-peak | Weekdays from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m. | 15.7¢ per kWh |
| On-peak | Weekdays from 4 p.m. to 9 p.m. | 39.1¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Tiered Rates
As of May 1, the OEB moved to summer tier thresholds. The Tier threshold for small business customers is 750 kWh all year round.
| Price tier | Description | Price |
|---|---|---|
| Tier 1 | Non-residential customers: for electricity used up to 750 kWh/month | 12.0¢ per kWh |
| Tier 2 | Non-residential customers: for electricity used above 750 kWh/month | 14.2¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Hourly Spot Pricing
Effective May 1, 2025, the IESO announced that the Hourly Ontario Energy Price (HOEP) will now be known as the Ontario Electricity Market Price (OEMP). Customers’ electricity bills will look the same. For more information on the OEMP, please visit the IESO’s website.
Customers with interval meters are charged the Ontario Electricity Market Price (OEMP), which is the price that’s charged to North Bay Hydro customers for their electricity consumption. The OEMP consists of the Day-Ahead Ontario Zonal Price (OZP) adjusted by the Load Forecast Deviation Adjustment (LFDA). The LFDA is an adjustment based on differences between the day-ahead forecast and actual demand and the price the market pays to account for those differences. The OEMP is calculated by adding the Day-Ahead OZP and the LFDA, which can be positive or negative, for each hour.
Retailer Rates
Delivery Charges
North Bay Hydro Distribution Limited received approval from the OEB to implement changes to its Delivery Charges, effective May 1, 2026.
Delivery Charges cover the cost of delivering electricity from the generator to North Bay Hydro Distribution Limited, and then to your home or business. This includes costs to build and maintain transmission and distribution lines, towers and poles, and to operate provincial and local electricity systems.
Business - General Service Under 50 kW
| Charge/credit name | Rate |
|---|---|
| Customer | $31.92 per 30 days |
| Distribution Volumetric Rate | $0.0245 per kWh |
| Low Voltage Service Rate | $0.00014 per kWh |
| Rate Rider for Disposition of Global Adjustment Account (2026) – effective until April 30, 2027 Applicable only for Non-RPP Customers |
$0.0065 per kWh |
| Rate Rider for Disposition of Deferral/Variance Accounts (2026) – effective until April 30, 2027 | $0.0002 per kWh |
| Rate Rider for Disposition of Capacity Based Recovery Account (2026) – effective until April 30, 2027 Applicable only for Class B Customers |
$0.0006 per kWh |
| Charge/credit name | Rate |
|---|---|
| Retail Transmission Rate – Network Service Rate | $0.0110 per kWh |
| Retail Transmission Rate – Line and Transformation Connection Service Rate | $0.0081 per kWh |
Business - General Service 50 - 2,999 kW
| Charge/credit name | Rate |
|---|---|
| Customer | $411.18 per 30 days |
| Distribution Volumetric Rate | $3.4122 per kWh |
| Low Voltage Service Rate |
$0.05359 per kWh |
| Rate Rider for Disposition of Global Adjustment Account (2026) – effective until April 30, 2027 Applicable only for Non-RPP Customers |
$0.0065 per kWh |
| Rate Rider for Disposition of Global Adjustment Account (2026) – effective until April 30, 2027 Applicable only for Non-RPP Customers |
$0.1144 per kW |
| Rate Rider for Disposition of Capacity Based Recovery Account (2026) – effective until April 30, 2027 Applicable only for Class B Customers |
$0.2030 per kW |
| Charge/credit name | Rate |
|---|---|
|
Retail Transmission Rate – Network Service Rate |
$4.4089 per kW |
|
Retail Transmission Rate – Network Service Rate – EV CHARGING |
$0.7495 per kW |
|
Retail Transmission Rate – Line and Transformation Connection Service Rate |
$3.1781 per kW |
|
Retail Transmission Rate – Line and Transformation Connection Service Rate – EV CHARGING |
$0.5403 per kW |
Business - General Service Greater than 3000 kW
| Charge/credit name | Rate |
|---|---|
| Customer | $8,593.14 per 30 days |
| Distribution Volumetric Rate | $1.5271 per kWh |
| Low Voltage Service Rate |
$0.05923 per kWh |
| Rate Rider for Disposition of Deferral/Variance Accounts (2026) – effective until April 30, 2027 |
$0.1538 per kW |
| Charge/credit name | Rate |
|---|---|
|
Retail Transmission Rate – Network Service Rate – Interval Metered |
$4.6767 per kW |
|
Retail Transmission Rate – Network Service Rate – Interval Metered – EV CHARGING |
$0.7950 per kW |
|
Retail Transmission Rate – Line and Transformation Connection Service Rate – Interval Metered |
$3.5122 per kW |
|
Retail Transmission Rate – Line and Transformation Connection Service Rate – Interval Metered – EV CHARGING |
$0.5971 per kW |
Unmetered scattered load
Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.
| Charge/credit name | Rate |
|---|---|
| Customer |
$7.06 per 30 days |
| Distribution Volumetric Rate |
$0.0162 per kWh |
|
Low Voltage Service Rate |
$0.00014 per kWh |
|
Rate Rider for Disposition of Capacity Based Recovery Account (2026) – effective until April 30, 2027 |
$0.0006 per kWh |
|
Rate Rider for Disposition of Deferral/Variance Accounts (2026) – effective until April 30, 2027 |
$0.0003 per kWh |
| Charge/credit name | Rate |
|---|---|
|
Retail Transmission Rate – Network Service Rate |
$0.0110 per kWh |
|
Retail Transmission Rate – Line and Transformation Connection Service Rate |
$0.0081 per kWh |
Street Lighting
Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.
| Charge/credit name | Rate |
|---|---|
| Customer |
$1.68 per 30 days |
|
Distribution Volumetric Rate |
$9.0024 per kWh |
|
Low Voltage Service Rate |
$0.04229 per kWh |
|
Rate Rider for Disposition of Global Adjustment Account (2026) – effective until April 30, 2027 |
$0.0065 per kWh |
|
Rate Rider for Disposition of Deferral/Variance Accounts (2026) – effective until April 30, 2027 |
$0.1118 per kW |
|
Rate Rider for Disposition of Capacity Based Recovery Account (2026) – effective until April 30, 2027 |
$0.1993 per kW |
| Charge/credit name | Rate |
|---|---|
|
Retail Transmission Rate – Network Service Rate |
$3.3252 per kW |
|
Retail Transmission Rate – Line and Transformation Connection Service Rate |
$2.4566 per kW |
Sentinel Lighting
Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.
| Charge/credit name | Rate |
|---|---|
|
Customer (per connection) |
$6.49 per 30 days |
|
Distribution Volumetric Rate |
$22.6985 per kWh |
|
Low Voltage Service Rate |
$0.04143 per kWh |
|
Rate Rider for Disposition of Global Adjustment Account (2026) – effective until April 30, 2027 |
$0.0065 per kWh |
|
Rate Rider for Disposition of Deferral/Variance Accounts (2026) – effective until April 30, 2027 |
$0.1226 per kW |
|
Rate Rider for Disposition of Capacity Based Recovery Account (2026) – effective until April 30, 2027 |
$0.2183 per kW |
| Charge/credit name | Rate |
|---|---|
|
Retail Transmission Rate – Network Service Rate |
$3.3415 per kW |
|
Retail Transmission Rate – Line and Transformation Connection Service Rate |
$2.5079 per kW |
Regulatory Charges
The OEB announced an update to Regulatory Charges, effective January 1, 2026.
Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.
Refer to the following table for current charges. For an explanation of the charge, please check out the list of terms and definitions at the bottom of the page.
Additional Charges
Harmonized Sales Tax (HST)
Ontario Electricity Rebate (OER)
Other Charges
Terms and Definitions
Customer, Distribution and Transmission
The Customer Charge covers, together with the Distribution Charge, the costs North Bay Hydro Distribution Limited incurs to deliver electricity to your home, building and maintaining the distribution system, administration and billing.
Transmission Charge
This charge covers the costs involved to transmit electricity from generators to the city. North Bay Hydro Distribution Limited passes this cost through to you, without mark-up. The increase in the Transmission Charge reflects the cost of transmission services provided by Hydro One to North Bay Hydro Distribution Limited.
Rate Riders
Rate riders are temporary costs or credits on utility bills. The rate rider is a mechanism used to flow through costs that are incurred by a distribution utility, or refunds provided to the distribution utility, that were not included in its tariff distribution rates at the time those rates were approved by the OEB. All rate riders must be approved by the OEB before they are applied to customer bills.
Disposition of Capacity Based Recovery (CBR) Account
This credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Disposition of Deferral/Variance Account
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Disposition of Global Adjustment Account
This charge reflects the variance between Global Adjustment paid to the Independent Electricity System Operator (IESO) and collected from customers. This rate rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Smart Metering Entity Charge
On April 14, 2022, the OEB approved a decrease of the Smart Metering Entity (SME) Charge to be collected from customers effective from January 1, 2023 to December 31, 2027, on behalf of the SME. This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario.
Regulatory
This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who haven’t contracted with an electricity retailer for their energy supply.
Wholesale Market Service Charge
This charge covers costs such as market regulation and management of the system. North Bay Hydro Distribution Limited collects this charge, without mark-up, on behalf of the IESO.