How can we help you?

Accounts & Billing

Access forms for service agreements, exemptions and requests for electrical services.

Self-serve portal to manage your North Bay Hydro account, view your bills and payment history and access more online services.

See the latest electricity rates and learn more about the available options.

In order to better assist you, North Bay Hydro is pleased to offer a variety of payment options.

A handy guide to help you understand exactly what you’re paying for.

Ontario Electricity Support Program and Low-Income Energy Assistance Program are here to help…

With the onset of winter weather and the difficulty that some electricity customers are having…