Compare and choose your pricing plan.
Residential Rates and Charges
Understanding current rates and how they’re set.
Rates as of May 1, 2025
As of May 1, summer Time-of-Use (TOU) hours and Tier thresholds are in effect. Customers on the Ultra-Low Overnight price plan are not affected, and electricity rates remain unchanged.
Electricity Rates
Eligible customers on the Regulated Price Plan (RPP) have the option to choose between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans.
You can choose your price plan
If you’re a residential, you can choose to switch between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices.
To switch price plans, you must notify your utility by completing an election form. You must contact your utility or complete the election form below. If you want to stay with your current price plan no action is required.
Existing Customer Choice RPP Election Form (PDF)
Visit OEB’s page to learn more and determine which plan works best for you.
Time-of-Use (TOU) Rates
As of May 1, the OEB moved to summer time periods. TOU rates are listed in the following table, which also indicates the hours to which these rates apply.
| TOU period | Hours | Price |
|---|---|---|
| Off-peak | Weekdays from 7 p.m. to 7 a.m. and all day weekends and statutory holidays |
7.6¢ per kWh |
| Mid-peak | Weekdays from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. | 12.2¢ per kWh |
| On-peak | Weekdays from 11 a.m. to 5 p.m. | 15.8¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Ultra-Low Overnight (ULO) Rates
As of May 1, 2023, the OEB introduced a new ULO price plan for RPP customers. ULO rates are listed in the following table, which also indicates the hours to which these rates apply.
ULO price periods are the same in the summer as they are in the winter — the following pricing is in effect from November 1, 2024 to October 31, 2025
| ULO period | Hours | Price |
|---|---|---|
| Ultra-low overnight | Every day from 11 p.m. to 7 a.m. | 2.8¢ per kWh |
| Weekend off-peak | Weekends and statutory holidays from 7 a.m. to 11 p.m. | 7.6¢ per kWh |
| Mid-peak | Weekdays from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m. | 12.2¢ per kWh |
| On-peak | Weekdays from 4 p.m. to 9 p.m. | 28.4¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Tiered Rates
As of May 1, the OEB moved to summer tier thresholds. Tiered rates are listed in the following table, which also indicates the updated thresholds to which these rates apply.
| Price tier | Description | Price |
|---|---|---|
| Tier 1 | Residential customers: up to 600 kWh/month | 9.3¢ per kWh |
| Tier 2 | Residential customers: more than 600 kWh/month | 11.0¢ per kWh |
These rates cover the cost of electricity purchased on your behalf. North Bay Hydro Distribution Limited collects this cost from you, without mark-up, and pays it directly to our suppliers.
Retailer Rates
Delivery Charges
North Bay Hydro Distribution Limited received approval from the OEB to implement changes to its Delivery Charges, effective January 1, 2025.
Delivery Charges cover the cost of delivering electricity from the generator to North Bay Hydro Distribution Limited, and then to your home or business. This includes costs to build and maintain transmission and distribution lines, towers and poles, and to operate provincial and local electricity systems.
Residential Service
Refer to the following tables for current charges and credits. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.
| Charge/credit name | Rate |
|---|---|
| Customer | $37.52 per 30 days |
| Rate Rider for Disposition of Deferral/Variance Accounts (2024) – effective until April 30, 2026 | $0.0017 per kWh |
| Low Voltage Service Rate | $0.00015 per kWh |
| Charge/credit name | Rate |
|---|---|
| Retail Transmission Rate – Network Service Rate | $0.0122 per kWh |
| Retail Transmission Rate – Line and Transformation Connection Service Rate | $0.0091 per kWh |
Regulatory Charges
The OEB announced an update to Regulatory Charges, effective January 1, 2025.
Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.
Refer to the following table for current charges. For an explanation of the charge, please check out the list of terms and definitions at the bottom of the page.
Additional Charges
Harmonized Sales Tax (HST)
Effective July 1, 2010, a Harmonized Sales Tax (HST) of 13% is applied to electricity bills. The implementation of HST is mandated by the Province of Ontario. For information on HST, please visit the Ontario Ministry of Revenue or call the HST hotline at 1-800-337-7222.
Ontario Electricity Rebate (OER)
The provincial government announced a change to the OER from 19.3% to 13.1%, effective November 1, 2024. The Ontario government introduced the OER as an expanded rebate providing bill relief that is applied to customer bills, largely offsetting price changes on the electricity line. The rebate is applied to bills for most residential consumers, long-term care homes, farms and many small businesses.
Other Charges
Other charges/credits may include miscellaneous adjustments to prior billed electricity amounts, or charges for other specific services.
Terms and Definitions
Customer, Distribution and Transmission
Customer Charge
The Customer Charge covers, together with the Distribution Charge, the costs North Bay Hydro Distribution Limited incurs to deliver electricity to your home, building and maintaining the distribution system, administration and billing.
Transmission Charge
This charge covers the costs involved to transmit electricity from generators to the city. North Bay Hydro Distribution Limited passes this cost through to you, without mark-up. The increase in the Transmission Charge reflects the cost of transmission services provided by Hydro One to North Bay Hydro Distribution Limited.
Rate Riders
Rate Riders
Rate riders are temporary costs or credits on utility bills. The rate rider is a mechanism used to flow through costs that are incurred by a distribution utility, or refunds provided to the distribution utility, that were not included in its tariff distribution rates at the time those rates were approved by the OEB. All rate riders must be approved by the OEB before they are applied to customer bills.
Disposition of Deferral/Variance Account
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Smart Metering Entity Charge
On April 14, 2022, the OEB approved a decrease of the Smart Metering Entity (SME) Charge to be collected from customers effective from January 1, 2023 to December 31, 2027, on behalf of the SME. This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario.
Regulatory
Standard Supply Service – Administration Charge (if applicable)
This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who haven’t contracted with an electricity retailer for their energy supply.
Wholesale Market Service Charge
This charge covers costs such as market regulation and management of the system. North Bay Hydro Distribution Limited collects this charge, without mark-up, on behalf of the IESO.