• Customer Survey

    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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    HYDRO POLES ARE NOT FOR SIGNAGE

    Please remember that you cannot post any sign on a hydro pole. They get in the way of our workers safely accessing the pole to perform maintenance. Please refer to the following Ont Legislation.

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Electrical Safety Awareness Campaign

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Please note: North Bay Hydro will be conducting a survey on Electrical Safety Awareness in our service region during January and February. You may receive a telephone call from a third-party company, Utility Pulse, who are conducting the questionnaire on our behalf and we would like you to consider participating!

If you have any questions regarding the survey, please contact: Neil Russell
Customer Solutions Advisor
North Bay Hydro

7054748100 ext 302

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