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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

    Download Application

    Residential Customer

    Rights and



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Electrical Safety Awareness Campaign

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Please note: North Bay Hydro will be conducting a survey on Electrical Safety Awareness in our service region during January and February. You may receive a telephone call from a third-party company, Utility Pulse, who are conducting the questionnaire on our behalf and we would like you to consider participating!

If you have any questions regarding the survey, please contact: Neil Russell
Customer Solutions Advisor
North Bay Hydro

7054748100 ext 302

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