• Customer Survey


    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

    Click Here

     Residential Customer

    Rights and




    Click Here


    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 x273 to resolve the issue

Electrical Safety Awareness Campaign

Posted on

Please note: North Bay Hydro will be conducting a survey on Electrical Safety Awareness in our service region during January and February. You may receive a telephone call from a third-party company, Utility Pulse, who are conducting the questionnaire on our behalf and we would like you to consider participating!

If you have any questions regarding the survey, please contact: Neil Russell
Customer Solutions Advisor
North Bay Hydro

7054748100 ext 302

« Back to News