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North Bay Hydro Distribution limited (NBHDL) is pleased to support the Ontario Governments launch of the COVID-19 Energy Assistance Program for Residential Customers (CEAP) and, starting August 31, the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) . The Government of Ontario is providing relief to support eligible customers struggling to pay their energy bills as a result of COVID-19.
North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…
North Bay Hydro has submitted its 2020 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2020.
Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.
If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue
NORTH BAY HYDRO’S REGULATORY SCORECARD
The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2015-2019). Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.
Utility scorecards show data for 20 specific measures within the following four key areas of performance:
Below you will find North Bay Hydro’s scorecard and a link to the Ontario Energy Board’s website to assist in understanding and navigating the Regulatory Scorecard.