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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Temporary Service Disconnection Request

Customers and contractors occasionally require a temporary disconnection from their North Bay Hydro services to allow them to safely upgrade electrical items or trim their trees etc.

North Bay Hydro’s policy is such that we will only allow our staff to break an electrical connection from our network.  To request a temporary interruption to the electrical service, please complete the required fields (*) in the form below.  A member of our team will contact you regarding your request.

    Customer / Contractor Name* Your Phone Number* Your Email* Location of Outage* Reason for interruption* Date of Interruption* Time of Interruption* Date of Restoration* Time of Restoration*