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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

     

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Temporary Service Disconnection Request

Customers and contractors occasionally require a temporary disconnection from their North Bay Hydro services to allow them to safely upgrade electrical items or trim their trees etc.

North Bay Hydro’s policy is such that we will only allow our staff to break an electrical connection from our network.  To request a temporary interruption to the electrical service, please complete the required fields (*) in the form below.  A member of our team will contact you regarding your request.

Customer / Contractor Name* Your Phone Number* Your Email* Location of Outage* Reason for interruption* Date of Interruption* Time of Interruption* Date of Restoration* Time of Restoration*