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North Bay Hydro Distribution Limited’s application to its Regulator, the Ontario Energy Board (OEB), to change its electricity distribution rates was filed on January 5th, 2020. The rate changes will affect all customer classes. The rate changes are proposed to be effective May 1, 2021, when approved.
Update July 21, 2021: The CEAP and CEAP for Small Business programs are now closed.
North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…
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If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue
E-billing is an electronic version of your paper bill which you have sent to your e-mail monthly. It looks exactly the same and even provides the promotional inserts electronically, so you don’t miss out on anything! When you sign up for e-billing, you will no longer receive a paper bill in the mail but will be reminded each month, via email, to pay your bills.
E-billing is convenient. You can access your current and previous bills (up to two years) online, 24 hours a day, 7 days a week. You can pay your bills directly online, at your financial institution’s Web site. And regardless of where you are, away on business or away for the winter, as long as you have access to the Internet, you can have access to your account.
You can sign up for e-billing immediately after you receive your first paper bill. You must first receive a paper bill and reference your North Bay Hydro account number in order to successfully register. It’s simple, it’s free and it’s great for the environment. Click here to register now.
Once you have signed up for e-billing, you will no longer receive a paper bill in the mail. An email will be sent to the address that you provided, advising you that your e-bill is ready for viewing.
All North Bay Hydro customers, residential and business, are welcome to join. If you have access to a computer and the Internet, you can take advantage of this easy-to-use service.