• Left Homepage Side Bar

    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here


    GET THE LATEST INFORMATION ON OUR COVID-19 INFORMATION PAGE

    GO TO PAGE


    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

    Click Here


    Residential Customer

    Rights and

    Responsibilities

    Disconnection

    Click Here


    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Residential

How can we help you?

How can we help you?

Residential Customer Rights and Responsibilities – Disconnection

Residential Customer Rights and Responsibilities – Disconnection
With the onset of winter weather and the difficulty that some electricity customers are having...

Accounts

Accounts
Moving, Renting or Purchasing a new property?As a home owner, the steps that are required to...

E-Billing

E-Billing
What is e-billing? E-billing is an electronic version of your paper bill which you have sent...

Forms

Forms

Access forms for service agreements, exemptions and requests for electrical services.

> go

Assistance Programs

Assistance Programs

Ontario Electricity Support Program and Low-Income Energy Assistance Program are here to help…

> go