• Customer Survey


    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Warning: Scam calls

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Public Service Announcement: We have received word that some areas of Ontario are receiving calls from: “Ontario Rebate and Reward Association,” offering rebates on electricity bills and asking for access to homes to verify they were eligible for the rebates. We are not affiliated with this company, nor are we familiar with any company of that name.

Please be cautious at all times, and contact North Bay Hydro if you ever suspect a fraudulent call.

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