• Customer Survey

    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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    HYDRO POLES ARE NOT FOR SIGNAGE

    Please remember that you cannot post any sign on a hydro pole. They get in the way of our workers safely accessing the pole to perform maintenance. Please refer to the following Ont Legislation.

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Warning: Scam calls

Posted on

Public Service Announcement: We have received word that some areas of Ontario are receiving calls from: “Ontario Rebate and Reward Association,” offering rebates on electricity bills and asking for access to homes to verify they were eligible for the rebates. We are not affiliated with this company, nor are we familiar with any company of that name.

Please be cautious at all times, and contact North Bay Hydro if you ever suspect a fraudulent call.

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