• Customer Survey

    Customer Survey

     

    Take the Survey


     Residential Customer

    Rights and

    Responsibilities

    Disconnection

     

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 x234 to resolve the issue


     

Builders & Contractors

Let our team help yours.

Let our team help yours.

Whether you are constructing a building, renovating a home or business, installing a pool, landscaping, interlocking a driveway or seeking City approval for severances or minor variances, there is information you need to be aware of and regulations that need to be followed with regard to electricity service.

You will need to contact North Bay Hydro’s Technical Services Department for the following:

  • New service connections
  • Service upgrade
  • Approval of new meter location
  • Potential conflict with Hydro equipment during construction or with construction vehicles / apparatus
  • Disconnections for the purposes listed above or for tree-trimming
  • Temporary construction power
  • Voltage problems
  • Sign off on demolition permits