• Customer Survey

    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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    HYDRO POLES ARE NOT FOR SIGNAGE

    Please remember that you cannot post any sign on a hydro pole. They get in the way of our workers safely accessing the pole to perform maintenance. Please refer to the following Ont Legislation.

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Business

How can we help you?

How can we help you?

Accounts

Accounts

Moving, Renting or Purchasing a new property?As a business, the steps that are required to> go

E-Billing

E-Billing

What is e-billing?E-billing is an electronic version of your paper bill which you have sent> go

Conservation Programs

Conservation Programs

Conservation Programs   Audit Funding The AUDIT FUNDING incentive is intended to> go

Forms

Forms

Access / download the Service Agreement form.

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Builders & Contractors

Builders & Contractors

Whether you are constructing a building, renovating a home or business, installing a pool,> go