North Bay Hydro

  • Left Homepage Side Bar

    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here

    GET THE LATEST INFORMATION ON OUR COVID-19 INFORMATION PAGE

    GO TO PAGE

    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

    Click Here

    Residential Customer

    Rights and

    Responsibilities

    Disconnection

    Click Here

    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Accounts

Business Accounts

Business Accounts

Moving, Renting or Purchasing a new property?

As a business, the steps that are required to set up hydro service with North Bay Hydro, are as follows:

Go to our online forms page for business or come and visit us at the office and fill it out in person.

Once the service agreement is filled out, scan and email or fax (705.474.8579) it to customerservice@northbayhydro.com with a copy of your ID, one being a photo or call us and ask to speak to one of our Customer Accounts Specialists.

Please review our Conditions_of_Service