• Customer Survey


    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 x273 to resolve the issue


Business Accounts

Business Accounts

Moving, Renting or Purchasing a new property?

As a business, the steps that are required to set up hydro service with North Bay Hydro, are as follows:

Go to our online forms page for business or come and visit us at the office and fill it out in person.

Once the service agreement is filled out, scan and email or fax (705.474.8579) it to customerservice@northbayhydro.com with a copy of your ID, one being a photo or call us and ask to speak to one of our Customer Accounts Specialists.

Please review our Conditions_of_Service