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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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West Ferris Outage – 10F2 (1) – Updated

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General Outage

Customers Affected: 610
Crew Status: Investigating
Cause: Unknown
Outage Start: 17:00
Restoration Time: 18:44
Notes: Update: North Bay Hydro has restored power to the West Ferris area; however, approximately 40 customers on Lovell Ave still remain out of power. The cause of the outage is currently unknown, crews are investigating. 

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