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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    NEW RATE APPLICATION FOR MAY 2020

    North Bay Hydro has submitted its 2020 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2020.
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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

North Bay Hydro News

North Bay Hydro News

  • SCAM ALERT

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  • Temporary 45-Day Emergency Relief to all Households

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    North Bay Hydro is pleased to announce that the Government of Ontario has implemented a temporary 45-day emergency relief to all households, farms and small businesses who pay time-of-use (TOU) electricity rates. If you are a North Bay Hydro customer, and are eligible, all electricity consumed after...

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  • Extension of Disconnection Ban

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    Effective immediately, the OEB is extending the current ban on electricity disconnections for non-payment for all residential customers to July 31, 2020. Low-volume, small business customers will now also be protected by the ban. In addition, the OEB is calling on distributors to be more flexible...

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  • COVID-19 Safety Measures

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    March 17, 2020

    Dear Customers/Stakeholders

    Despite COVID-19 our values remain the same; Safety, Reliability, and Community

    North Bay Hydro Distribution Limited’s (NBHDL) management team has been closely monitoring the evolution of the COVID-19...

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  • SCAM ALERT: E-CREDIT TRANSFER

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    Please be advised – There is an email that customers are receiving advising them they have a credit e-transfer waiting to be claimed from North Bay Hydro. This is NOT from North Bay Hydro. If you are ever in doubt, please call us at 705-474-8100.

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  • NORTH BAY HYDRO’S REGULATORY SCORECARD

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    NORTH BAY HYDRO’S REGULATORY SCORECARD

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2014-2018)....

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  • Rate Deferral

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    Please see our information on deferral of the May 2020 rate increase to help support the COVID-19 community effort. https://www.northbayhydro.com/rates/#rate-deferral

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  • Planned Outage Fri Nov 22 Eastview

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    Please Note: There is a planned outage for this coming Friday – 125 customers will be affected. Map displayed may not be exact.

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  • NORTH BAY HYDRO REQUIRES A SUBSTATION ELECTRICIAN LEARNER

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    Under the direction of the Distribution Engineer, the Substation Electrician Learner performs switching orders on distribution equipment, provides work protection for different internal and external construction staff as well as performs necessary substation maintenance. For more details, please...

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  • SCAM ALERT!

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    exNorth Bay residents have reported receiving phone calls threatening disconnection unless a payment is sent through Western Union. Customers have been...

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