• Customer Survey

    MERGERS, ACQUISITIONS, AMALGAMATIONS, AND DIVESTITURES (MAADS) APPLICATION

    North Bay (Espanola) Acquisition Inc. (an affiliate of North Bay Hydro Distribution Ltd.) has applied to the Ontario Energy Board for approval of the first phase of a two-phase transaction, necessary to effect the amalgamation of North Bay Hydro Distribution Ltd. and Espanola Regional Hydro Distribution Corporation….

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    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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North Bay Hydro News

North Bay Hydro News

  • NORTH BAY HYDRO’S REGULATORY SCORECARD

    Posted on

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2013-2017). Utility scorecards track and show comprehensive performance ...

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  • Cassells Pole Line Relocation

    Posted on

    City of North Bay Cassells Street Widening Project

    North Bay Hydro will be relocating poles on Cassells from Drew St. to King St. beginning Tuesday May 7th to approximately July 31, 2019. The line relocation is required to accommodate the Cassells Street Widening Project by the City of North ...

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  • NOTICE: Winter disconnection ban ends May 1

    Posted on

    This is a friendly reminder that the winter-disconnection ban will come to end on May 1st. If you or someone you know are facing challenges ensuring your account is up to date, we are strongly encouraging you to reach out!

    Our dedicated team will determine your eligibility for several options ...

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  • Customer Satisfaction Survey

    Posted on

    Please Note: North Bay Hydro is running a Customer Satisfaction Survey. The survey will begin Friday March 22nd and run 4-6 weeks.

    Residential customers will be contacted between 6:00pm – 9:00 pm Monday through Saturdays by phone. Businesses during the day, Monday – Fridays.

    The ...

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  • Mergers, Acquisitions, Amalgamations, and Divestitures (MAADs) Application

    Posted on

    North Bay (Espanola) Acquisition Inc. (an affiliate of North Bay Hydro Distribution Ltd.) has applied to the Ontario Energy Board for approval of the first phase of a two-phase transaction, necessary to effect the amalgamation of North Bay Hydro Distribution Ltd. and Espanola Regional Hydro Distribution ...

    Read Full Story
  • We may be calling you!

    Posted on

    PLEASE NOTE – You may receive a call regarding the Affordability Fund. This is legitimate and being done to ensure we inform as much of our community as possible.
    Whether you rent or own, live in a house or an apartment, you may qualify.

    THERE ARE THREE ...

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  • WARNING: SCAM regarding CO2 / Smoke Detectors

    Posted on

    SCAM ALERT :

    DESPITE CALLS WE ARE RECEIVING – North Bay Hydro is NOT contacting customers to test Carbon Monoxide or Smoke detectors.

    We have received calls from concerned community member’s, stating they were contacted by Carbon Monoxide Canada and require entry into their ...

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  • Warning: Scam calls

    Posted on

    Public Service Announcement: We have received word that some areas of Ontario are receiving calls from: “Ontario Rebate and Reward Association,” offering rebates on electricity bills and asking for access to homes to verify they were eligible for the rebates. We are not affiliated with this ...

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  • NBH Requires an IT Specialist (CIS Support)

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    The purpose IT Specialist position is to ensure the stability, reliability, security, and performance of the IT infrastructure to support all business functions. This position is responsible for supporting the IT/Billing functions such as AS400 maintenance, printing services, and Sync Operator Function. ...

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  • Notice: Possible Canada Post Work Stoppage

    Posted on

    With continued discussion of a potential postal strike looming, we want to make sure North Bay Hydro Customers understand how to get the information needed to keep accounts up to date. As always, regardless of whether you receive your bill, you are still responsible for payment on ...

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