• Left Homepage Side Bar

    CEAP INFORMATION PAGE

    North Bay Hydro Distribution limited (NBHDL) is pleased to support the Ontario Governments launch of the COVID-19 Energy Assistance Program (CEAP) for Residential Customers. The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19.

    Click Here


    GET THE LATEST INFORMATION ON OUR COVID-19 INFORMATION PAGE

    GO TO PAGE


    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

    Click Here


    NEW RATE APPLICATION FOR MAY 2020

    North Bay Hydro has submitted its 2020 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2020.
    Read more…

    Click Here


    Residential Customer

    Rights and

    Responsibilities

    Disconnection

    Click Here


    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

North Bay Hydro News

North Bay Hydro News

  • Payment Plan Update

    Posted on

    Are you on the budget payment plan? Your June or July bill may include an adjustment for any balance owing or credits. More information about how our equal payment plan works here:

    https://www.northbayhydro.com/payments/

    Read Full Story
  • SCAM ALERT

    Posted on

    Read Full Story
  • Temporary 45-Day Emergency Relief to all Households

    Posted on

    North Bay Hydro is pleased to announce that the Government of Ontario has implemented a temporary 45-day emergency relief to all households, farms and small businesses who pay time-of-use (TOU) electricity rates. If you are a North Bay Hydro customer, and are eligible, all electricity consumed after...

    Read Full Story
  • Extension of Disconnection Ban

    Posted on

    Effective immediately, the OEB is extending the current ban on electricity disconnections for non-payment for all residential customers to July 31, 2020. Low-volume, small business customers will now also be protected by the ban. In addition, the OEB is calling on distributors to be more flexible...

    Read Full Story
  • COVID-19 Safety Measures

    Posted on

    March 17, 2020

    Dear Customers/Stakeholders

    Despite COVID-19 our values remain the same; Safety, Reliability, and Community

    North Bay Hydro Distribution Limited’s (NBHDL) management team has been closely monitoring the evolution of the COVID-19...

    Read Full Story
  • NORTH BAY HYDRO’S REGULATORY SCORECARD

    Posted on

    NORTH BAY HYDRO’S REGULATORY SCORECARD

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2014-2018)....

    Read Full Story
  • We are looking for an ELECTRICAL ENGINEERING GRADUATE FOR A DISTRIBUTION COORDINATOR

    Posted on

    Under the direction of the Vice-President, Engineering, the Distribution Coordinator, is responsible for providing technical expertise and engineering skills to assist with the planning and design of the distribution system and implementation of utility’s capital expansion, operations and maintenance...

    Read Full Story
  • We are looking for a Substation Electrician Learner

    Posted on

    Under the direction of the Distribution Engineer, the Substation Electrician Learner is an entry-level position that performs switching orders on distribution equipment, provides work protection for different internal and external construction staff as well as performs necessary substation maintenance....

    Read Full Story
  • We are looking for an IT Specialist (Meter to Cash)

    Posted on

    Under the direction of the Senior Manager, Information Technology, the IT Specialist (Meter-to-Cash) position is two-fold: 1/ Project manage the Meter-to-Cash (M2C) business process, including documentation, process development, vendor management, and coordination of resources. 2/ Develop reports,...

    Read Full Story
  • Rate Deferral

    Posted on

    Please see our information on deferral of the May 2020 rate increase to help support the COVID-19 community effort. https://www.northbayhydro.com/rates/#rate-deferral

    Read Full Story
  • Planned Outage Fri Nov 22 Eastview

    Posted on

    Please Note: There is a planned outage for this coming Friday – 125 customers will be affected. Map displayed may not be exact.

    Read Full Story