The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2013-2017). Utility scorecards track and show comprehensive performance ...

SCAM ALERT :

DESPITE CALLS WE ARE RECEIVING – North Bay Hydro is NOT contacting customers to test Carbon Monoxide or Smoke detectors.

We have received calls from concerned community member’s, stating they were contacted by Carbon Monoxide Canada and require entry into their ...

Public Service Announcement: We have received word that some areas of Ontario are receiving calls from: “Ontario Rebate and Reward Association,” offering rebates on electricity bills and asking for access to homes to verify they were eligible for the rebates. We are not affiliated with this ...

The purpose IT Specialist position is to ensure the stability, reliability, security, and performance of the IT infrastructure to support all business functions. This position is responsible for supporting the IT/Billing functions such as AS400 maintenance, printing services, and Sync Operator Function. ...

Please note: North Bay Hydro will be conducting a survey on Electrical Safety Awareness in our service region during January and February. You may receive a telephone call from a third-party company, Utility Pulse, who are conducting the questionnaire on our behalf and we would like you to consider ...

Please see the following: North Bay Hydro > Rates

The Ontario Energy Board (OEB) is reminding households and small businesses that as of November 1, 2017, the time-of-use (TOU) price periods are changing, as ...

Guelph Hydro is warning there is a new hydro scam that uses text messages to target victims, after four customers reported receiving these texts.  North Bay Hydro is also cautioning its customers to be vigilant when receiving texts or emails.  North Bay Hydro will Read Full Story

The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2012-2016). The scorecard includes traditional metrics for assessing a ...