North Bay Hydro News
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Fair Hydro Plan (FHP) – see FAQ’s
Read Full StoryNorth Bay Hydro has implemented the provincial government’s Fair Hydro Plan (FHP) – see FAQ’s below for more info.
Q: Will I see a 25% credit on my bill?
No, the average 25% reduction is ...
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Notice: Pinewood Area
Read Full StoryIn a process that began years ago, as the residents of the Pinewood area can attest to, North Bay Hydro began making changes and upgrades to the majority of the infrastructure in the area, including back lot poles, wires, and the substation supplying the area, all of which were 60 years of age or ...
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Warning: OEB Scam
Read Full StoryThe OEB has received reports that consumers have received phone calls, or approached by salespeople claiming to represent the OEB, offering energy conservation rebates on furnaces or water heaters and other financial incentives and saying that a home inspection was required.
These claims are ... -
Ontario’s Electricity Customers Now Have Online Platform to Have Their Opinions Heard
Read Full StoryThe Electricity Distributors Association new Your Voice Has Power program (www.YourVoiceHasPower.com) will engage interested Ontario electricity customers in an on-going discussion on such issues as pricing, distributed ...
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IRM Application
Read Full StoryThe Ontario Energy Board issued its Distribution Rate Order Decision for approval of distribution rates, effective May 1, 2017.
Please see the attached Decision and Order for further information.
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Customer Satisfaction Survey
Read Full StoryNorth Bay Hydro is running a Customer Satisfaction Survey. The survey will begin January 9th and run 4-6 weeks.
Residential customers will be contacted between 6:00pm – 9:00 pm Monday through Saturdays by phone. Businesses during the day, Monday – Fridays.
The survey is conducted ...
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Outage Update
Read Full StoryNorth Bay Hydro is currently working on upgrading existing infrastructure to ensure long term reliability for our community for both today, and the future.
During this time, certain loads in the areas of Pinewood, Thibeault Terrace, and Highway 11 North, have been shifted, and are being fed ...
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NORTH BAY HYDRO’S REGULATORY SCORECARD
Read Full StoryThe Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2011-2015). The scorecard includes traditional metrics for assessing a ...
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