North Bay Hydro News
News
The North Bay Hydro community news is your source for local hydro updates and information.
Important Information Regarding Potential Canada Post Work Stoppage
Dear Valued Customers: Due to the current state of labour negotiations between Canada Post and its workers, regular mail service may be interrupted. We encourage you to prepare for a possible postal interruption that could take place as early as May 23, 2025. Please...
Switch to e-Billing Today!
Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today. Save...
Ontario government announces changes to OESP (Ontario Electricity Support Program)
The Ontario government is investing an additional $50 million in the Ontario Electricity Support Program (OESP), and is increasing the income eligibility thresholds for the program by up to 35 per cent in order to provide thousands of additional low-income...
Ultra-low-Overnight (ULO)
As of November 1, 2023 – NBHDL customers can now choose from three different pricing options. Ultra-Low Overnight (ULO) has been added to the Time-of-Use (TOU) and Tiered plans. The newly created ULO price plan will benefit those who use more electricity overnight,...
NORTH BAY HYDRO’S REGULATORY SCORECARD
NORTH BAY HYDRO’S REGULATORY SCORECARD The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period...
We are looking for a Temporary Junior Accountant (1 yr).
Please see our Careers section for more information.
GREEN BUTTON
North Bay Hydro is Green Button® Ready! Make educated decisions about your energy management using your available electricity usage data. Through Green Button ® Download My Data (DMD), you can download your historical and present energy usage – Giving you control over...
CUSTOMER SATISFACTION SURVEY
North Bay Hydro wants to know what you think! Over the next few weeks we will be conducting our Customer Satisfaction Survey as part of our electricity distributor scorecards. The survey will only take a few minutes and will help us improve our service! Customers will...
Ontario Electricity Rebate (OER)– Expanded Eligibility
Effective July 1, 2022, the Ontario government is expanding eligibility for some residential and other low volume consumers: Common areas in individually metered multi-unit complexes that contain at least 50 per cent residential units, such as condominiums; Retirement...
We may be calling you!
PLEASE NOTE - You may receive a call regarding the Affordability Fund. This is legitimate and being done to ensure we inform as much of our community as possible. Whether you rent or own, live in a house or an apartment, you may qualify. THERE ARE THREE LEVELS OF...