NORTH BAY HYDRO’S REGULATORY SCORECARD

The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility...

On November 1, 2020, new winter TOU and Tiered prices will be set, and TOU customers will resume paying TOU prices that are different at different times of the day. Since June 1, 2020, residential and small business customers on TOU have been paying a fixed electricity price of 12.8 ¢/kWh for all...

March 17, 2020

Dear Customers/Stakeholders

Despite COVID-19 our values remain the same; Safety, Reliability, and Community

North Bay Hydro Distribution Limited’s (NBHDL) management team has been closely monitoring the evolution of the COVID-19...

NORTH BAY HYDRO’S REGULATORY SCORECARD

The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2015-2019)....

Are you on the budget payment plan? Your June or July bill may include an adjustment for any balance owing or credits. More information about how our equal payment plan works here:

https://www.northbayhydro.com/payments/

Please see our information on deferral of the May 2020 rate increase to help support the COVID-19 community effort. https://www.northbayhydro.com/rates/#rate-deferral

Please Note: There is a planned outage for this coming Friday – 125 customers will be affected. Map displayed may not be exact.

Please be advised – There is an email that customers are receiving advising them they have a credit e-transfer waiting to be claimed from North Bay Hydro. This is NOT from North Bay Hydro. If you are ever in doubt, please call us at 705-474-8100.

North Bay residents have reported receiving phone calls threatening disconnection unless a payment is sent through Western Union. Customers...