• Customer Survey

    MERGERS, ACQUISITIONS, AMALGAMATIONS, AND DIVESTITURES (MAADS) APPLICATION

    North Bay (Espanola) Acquisition Inc. (an affiliate of North Bay Hydro Distribution Ltd.) has applied to the Ontario Energy Board for approval of the first phase of a two-phase transaction, necessary to effect the amalgamation of North Bay Hydro Distribution Ltd. and Espanola Regional Hydro Distribution Corporation….

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    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

North Bay Hydro News

North Bay Hydro News

  • We may be calling you!

    Posted on

    PLEASE NOTE – You may receive a call regarding the Affordability Fund. This is legitimate and being done to ensure we inform as much of our community as possible.
    Whether you rent or own, live in a house or an apartment, you may qualify.

    THERE ARE THREE ...

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  • NORTH BAY HYDRO’S REGULATORY SCORECARD

    Posted on

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2013-2017). Utility scorecards track and show comprehensive performance ...

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  • CUSTOMER ACCOUNTS SPECIALIST (MATERNITY LEAVE CONTRACT)

    Posted on

    NORTH BAY HYDRO DISTRIBUTION LIMITED REQUIRES A CUSTOMER ACCOUNTS SPECIALIST (MATERNITY LEAVE CONTRACT)

    As a Customer Accounts Specialist, you will be responsible for providing the highest level of customer service, both in person as well as over the phone. As a front-line ambassador, you ...

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  • Customer Satisfaction Survey

    Posted on

    Please Note: North Bay Hydro is running a Customer Satisfaction Survey. The survey will begin Friday March 22nd and run 4-6 weeks.

    Residential customers will be contacted between 6:00pm – 9:00 pm Monday through Saturdays by phone. Businesses during the day, Monday – Fridays.

    The ...

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  • Front Office Closed 3PM Thu Mar 21

    Posted on

    Please Note:

    On Thursday, March 21st, our front office will be closed at 3:00pm for a staff meeting. We look forward to serving you on Friday!
    Our apologies for any inconvenience this may cause.

    Have a fantastic day!
    North Bay Hydro Staff

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  • Mergers, Acquisitions, Amalgamations, and Divestitures (MAADs) Application

    Posted on

    North Bay (Espanola) Acquisition Inc. (an affiliate of North Bay Hydro Distribution Ltd.) has applied to the Ontario Energy Board for approval of the first phase of a two-phase transaction, necessary to effect the amalgamation of North Bay Hydro Distribution Ltd. and Espanola Regional Hydro Distribution ...

    Read Full Story
  • WARNING: SCAM regarding CO2 / Smoke Detectors

    Posted on

    SCAM ALERT :

    DESPITE CALLS WE ARE RECEIVING – North Bay Hydro is NOT contacting customers to test Carbon Monoxide or Smoke detectors.

    We have received calls from concerned community member’s, stating they were contacted by Carbon Monoxide Canada and require entry into their ...

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  • Warning: Scam calls

    Posted on

    Public Service Announcement: We have received word that some areas of Ontario are receiving calls from: “Ontario Rebate and Reward Association,” offering rebates on electricity bills and asking for access to homes to verify they were eligible for the rebates. We are not affiliated with this ...

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  • NBH Requires an IT Specialist (CIS Support)

    Posted on

    The purpose IT Specialist position is to ensure the stability, reliability, security, and performance of the IT infrastructure to support all business functions. This position is responsible for supporting the IT/Billing functions such as AS400 maintenance, printing services, and Sync Operator Function. ...

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  • Notice: Possible Canada Post Work Stoppage

    Posted on

    With continued discussion of a potential postal strike looming, we want to make sure North Bay Hydro Customers understand how to get the information needed to keep accounts up to date. As always, regardless of whether you receive your bill, you are still responsible for payment on ...

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