Warning: Scam calls

Public Service Announcement: We have received word that some areas of Ontario are receiving calls from: “Ontario Rebate and Reward Association,” offering rebates on electricity bills and asking for access to homes to verify they were eligible for the rebates. We are...

Customer Satisfaction Survey

North Bay Hydro is running a Customer Satisfaction Survey. The survey will begin January 9th and run 4-6 weeks. Residential customers will be contacted between 6:00pm – 9:00 pm Monday through Saturdays by phone. Businesses during the day, Monday – Fridays....

Brief Power Outages

North Bay Hydro’s System is Responding Well to Summer Power OutagesAnimal contact and weather have caused brief outages throughout the city.This summer has seen some North Bay residents experiencing brief power outages, primarily in the Ferris and Airport Hill...