by Marco Ceccehetto | February 8, 2023 | Uncategorized
North Bay Hydro wants to know what you think! Over the next few weeks we will be conducting our Customer Satisfaction Survey as part of our electricity distributor scorecards. The survey will only take a few minutes and will help us improve our service! Customers will...
by Marco Ceccehetto | July 4, 2022 | Uncategorized
Effective July 1, 2022, the Ontario government is expanding eligibility for some residential and other low volume consumers: Common areas in individually metered multi-unit complexes that contain at least 50 per cent residential units, such as condominiums; Retirement...
by Carey Lacroix | February 27, 2019 | Uncategorized
PLEASE NOTE – You may receive a call regarding the Affordability Fund. This is legitimate and being done to ensure we inform as much of our community as possible. Whether you rent or own, live in a house or an apartment, you may qualify. THERE ARE THREE LEVELS...
by Carey Lacroix | December 17, 2018 | Uncategorized
SCAM ALERT : DESPITE CALLS WE ARE RECEIVING – North Bay Hydro is NOT contacting customers to test Carbon Monoxide or Smoke detectors. We have received calls from concerned community member’s, stating they were contacted by Carbon Monoxide Canada and...
by Carey Lacroix | January 8, 2018 | Uncategorized
Please note: North Bay Hydro will be conducting a survey on Electrical Safety Awareness in our service region during January and February. You may receive a telephone call from a third-party company, Utility Pulse, who are conducting the questionnaire on our behalf...
by Carey Lacroix | November 13, 2017 | Uncategorized
The Ontario Energy Board (OEB) is reminding households and small businesses that as of November 1, 2017, the time-of-use (TOU) price periods are changing, as is the threshold for residential customers that are paying tiered prices. TOU prices will not be changing. ...
