by Carey Lacroix | January 28, 2016 | Uncategorized
Consumer Alert: OEB Warns Consumers of a Possible ScamToronto, ON – The Ontario Energy Board (OEB) is alerting Ontarians to a possible telephone scam. The OEB has received reports that individuals, claiming to be affiliated with the Ontario Electricity Support Program...
by Carey Lacroix | October 19, 2015 | Uncategorized
Winter Prices & Periods effective November 1, 2015Winter Time-of-use Prices & PeriodsNews Release: New Winter Electricity Prices for Households and Small Businesses (Oct 15, 2015)Backgrounder (Oct 15, 2015)For more information on how these rates were set, read...
by Carey Lacroix | August 1, 2015 | Rates, Uncategorized
Effective and Implementation Date: July 1,2015The Ontario Energy Board issued its Distribution Rate Order Decision for approval of the interim distribution rates, effective July 1, 2015 and with an implementation date of July 1, 2015Download the PDF
by Carey Lacroix | July 29, 2015 | Uncategorized
We have had reports of automated calls happening in North Bay and misrepresenting as North Bay Hydro. The call generally will indicate a past due account.Note: North Bay Hydro does not use an automated outgoing call system and possible disconnection.It’s important to...
by Carey Lacroix | April 30, 2015 | Uncategorized
Take Note!Summer Time-of-use pricing takes effect May 1, 2015View the TOU Price Periods
by Carey Lacroix | October 23, 2014 | Uncategorized
We value your feedback because we learn from your experiences. To help us in our decision making process, we occasionally conduct surveys over the phone. But it’s important to recognize and report calls that aren’t legitimate. Be aware of calls claiming to be from...
