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Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.
If you get a bounce, or do not receive a response please contact 705-474-8100 x234 to resolve the issue
We have had reports of automated calls happening in North Bay and misrepresenting as North Bay Hydro. The call generally will indicate a past due account.
Note: North Bay Hydro does not use an automated outgoing call system and possible disconnection.
It’s important to recognize and report calls that aren’t legitimate. Be aware of calls claiming to be from North Bay Hydro or “Your Electricity Distributor” that ask for your banking or credit card numbers. Never provide this information over the telephone. You may also report the telephone call to The Canadian Anti-Fraud Centre, a Federal agency that collects information and maintains a repository for fraud analysis at 1 (888) 495-8501 or www.antifraudcentre.ca.