North Bay Hydro News

News

The North Bay Hydro community news is your source for local hydro updates and information.

8% Provincial Rebate

Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, the Government of Ontario is introducing an 8% rebate under the Ontario Rebate for Electricity Consumers Act, 2016 (“The Act”). The rebate is equal to the provincial...

Customer Satisfaction Survey

North Bay Hydro is running a Customer Satisfaction Survey. The survey will begin January 9th and run 4-6 weeks. Residential customers will be contacted between 6:00pm - 9:00 pm Monday through Saturdays by phone. Businesses during the day, Monday - Fridays. The survey...

Outage Update

North Bay Hydro is currently working on upgrading existing infrastructure to ensure long term reliability for our community for both today, and the future.During this time, certain loads in the areas of Pinewood, Thibeault Terrace, and Highway 11 North, have been...

2017 IRM APPLICATION

North Bay Hydro has submitted its 2017 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2017. The proposed rate application would result in a slight decrease for Residential customers (750 kWh) of ($1.01) per month...

May 1, 2016 Rate Changes and Rate Order

The Ontario Energy Board issued its Distribution Rate Order Decision for approval of distribution rates, effective May 1, 2016.Please see the Decision and Order below for further information.Dec_RateOrder_North Bay_2016IRM_20160505Tariff of Rates & Charges - May...

2016 IRM APPLICATION and ORDER

2016 IRM APPLICATION and ORDERNorth Bay Hydro has submitted its 2016 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2016. The proposed rate application would result in a slight decrease for Residential customers (800...

Public Awareness of Electrical Safety Survey

  Starting February 10th, 2016 and continuing over 7 to 10 days, North Bay Hydro is undertaking a Public Awareness of Electrical Safety Survey as part of our electricity distributor scorecards.  Innovative Research Group on behalf of North Bay Hydro is carrying...

SCAM – Alert

Consumer Alert: OEB Warns Consumers of a Possible ScamToronto, ON – The Ontario Energy Board (OEB) is alerting Ontarians to a possible telephone scam. The OEB has received reports that individuals, claiming to be affiliated with the Ontario Electricity Support Program...

Winter TOU Pricing Nov. 1, 2015

Winter Prices & Periods effective November 1, 2015Winter Time-of-use Prices & PeriodsNews Release: New Winter Electricity Prices for Households and Small Businesses (Oct 15, 2015)Backgrounder (Oct 15, 2015)For more information on how these rates were set, read...