Watch out for text messaging scam

Guelph Hydro is warning there is a new hydro scam that uses text messages to target victims, after four customers reported receiving these texts.  North Bay Hydro is also cautioning its customers to be vigilant when receiving texts or emails.  North Bay Hydro will NOT...

Fair Hydro Plan (FHP) – see FAQ’s

North Bay Hydro has implemented the provincial government’s Fair Hydro Plan (FHP) – see FAQ’s below for more info. Q: Will I see a 25% credit on my bill?            No, the average 25% reduction is a combination of changes to your bill, including the 8% rebate. You...

Notice: Pinewood Area

In a process that began years ago, as the residents of the Pinewood area can attest to, North Bay Hydro began making changes and upgrades to the majority of the infrastructure in the area, including back lot poles, wires, and the substation supplying the area, all of...

Warning: OEB Scam

The OEB has received reports that consumers have received phone calls, or approached by salespeople claiming to represent the OEB, offering energy conservation rebates on furnaces or water heaters and other financial incentives and saying that a home inspection was...