News

SCAM ALERT : DESPITE CALLS WE ARE RECEIVING - North Bay Hydro is NOT contacting customers to test Carbon Monoxide or Smoke detectors. We have received calls from concerned community member's, stating they were contacted by Carbon Monoxide Canada and require entry into...

Please note: North Bay Hydro will be conducting a survey on Electrical Safety Awareness in our service region during January and February. You may receive a telephone call from a third-party company, Utility Pulse, who are conducting the questionnaire on our behalf...

The Ontario Energy Board (OEB) is reminding households and small businesses that as of November 1, 2017, the time-of-use (TOU) price periods are changing, as is the threshold for residential customers that are paying tiered prices. TOU prices will not be changing. ...

Guelph Hydro is warning there is a new hydro scam that uses text messages to target victims, after four customers reported receiving these texts.  North Bay Hydro is also cautioning its customers to be vigilant when receiving texts or emails.  North Bay Hydro will NOT...

Deployment brings increased power quality, resiliency and a host of community benefits. https://www.sandc.com/en/news/sc-news/north-bay-hydro-partners-with-sc-to-build-north-bay-community-energy-park/TORONTO, August 28, 2017 – S&C Electric Canada Ltd., a wholly...

North Bay Hydro has implemented the provincial government’s Fair Hydro Plan (FHP) – see FAQ’s below for more info. Q: Will I see a 25% credit on my bill?            No, the average 25% reduction is a combination of changes to your bill, including the 8% rebate. You...

In a process that began years ago, as the residents of the Pinewood area can attest to, North Bay Hydro began making changes and upgrades to the majority of the infrastructure in the area, including back lot poles, wires, and the substation supplying the area, all of...

The OEB has received reports that consumers have received phone calls, or approached by salespeople claiming to represent the OEB, offering energy conservation rebates on furnaces or water heaters and other financial incentives and saying that a home inspection was...

The Electricity Distributors Association new Your Voice Has Power program (www.YourVoiceHasPower.com) will engage interested Ontario electricity customers in an on-going discussion on such issues as pricing, distributed energy, and the cost of electricity. Results...