- About Us
- Conditions of Service
- Contact Us
North Bay Hydro Distribution Limited’s application to its Regulator, the Ontario Energy Board (OEB), to change its electricity distribution rates was filed on January 5th, 2020. The rate changes will affect all customer classes. The rate changes are proposed to be effective May 1, 2021, when approved.
Update July 21, 2021: The CEAP and CEAP for Small Business programs are now closed.
North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…
Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.
If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue
Ontario has introduced smart meters — along with a “time-of-use” electricity price structure — to help you manage your electricity costs, while helping Ontario to build a more efficient, more environmentally sound electricity system. Smart meters have been installed in residences and small businesses across Ontario.
A smart meter electronically tracks how much electricity a home or small business uses and when it is used. With that information, electricity prices can vary at different times of the day, encouraging you to think more about how and when you use electricity. This detailed information appears on your electricity bill to help you manage your electricity costs.
You can get more detailed information about how smart meters work on the Independent Electricity System Operator website.
Smart meters make it possible to introduce time-of-use pricing to homes and small businesses.
Time-of-use pricing is a rate structure that reflects the costs associated with electricity production throughout the day. Prices rise and fall over the course of the day and tend to drop overnight and on weekends, depending on demand and the availability of supply:
Time-of-use pricing provides you with a new way to manage energy costs. For example, you may choose to shift some of your electricity use to mid-peak and off-peak times when it is less expensive.
The Ontario Energy Board (OEB) sets the daily and seasonal time-of-use prices and periods and reviews the prices every May 1 and November 1. Learn more about time-of-use prices and review the current rates on the OEB website.
Time-of-use pricing encourages Ontarians to shift some electricity use to off-peak hours. By reducing peak demand, the province can reduce its use of the less environmentally attractive resources that are called on when demand is high. In the long run, lower peak demand will mean less need for new generating facilities and transmission and distribution infrastructure, lowering costs for all Ontarians.
A smart meter system opens up the opportunity for new kinds of conservation and demand management programs. In the future, smart meters could allow the introduction of different time-based incentive programs, or the opportunity for you to control your energy use through energy management devices or smart appliances. Smart meter data also provides comprehensive, detailed information for electricity system planning, allowing us to identify where future generation, transmission and distribution investments are required.
A smart meter tracks how much electricity you use and when you use it — key information to help you better manage your electricity costs. In Ontario, all homes and small businesses will be equipped with smart meters by the end of the decade.
Get the answers to some of your smart meter questions.
For more information visit: