To see past rate information, please go to https://www.northbayhydro.com/rates-archive/
As of May 1st, 2024, the Delivery Charges on your bill have been updated. The Delivery Charges represent the cost of getting power from generators to homes and ensuring electricity is available when you need it. They include costs from the transmission company, as well as costs from NBHDL.
The NBHDL portion of these charges are set by NBHDL and approved by the OEB to cover the cost of running the electricity distribution system (poles, wires, substations, transformers) in North Bay. This also includes the services NBHDL offers, monthly billing, a local customer service team, vegetation management, and 24/7 emergency services.
Please see the attached Tariff of Rates & Charges
The Ontario Energy Board (OEB) has announced summer Time-of-Use (TOU) and Ultra-Low Overnight (ULO) hours and the Summer Tier threshold for residential customers to begin on May 1, 2024.
The TOU, Tiered, and ULO prices set by the OEB under the Regulated Price Plan (RPP) are shown in the image below. The table also shows the hours to which those prices apply:
North Bay Hydro knows that our customers may be experiencing hardship and we are here to help. Our commitment to customers is to work together to find solutions that take these challenging times into consideration, whether that means payment arrangements or providing information and direction to programs that may be available to assist. If you would like more information, reach out to our Customer Service department at customerservice@northbayhydro.com or 705-474-8100.
The OEB announced an update to Regulatory Charges, effective January 1, 2024.
Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.
This Decision and Order establishes, effective January 1, 2024, that the WMS rate, including Capacity Based Recovery (CBR), remains unchanged at $0.0045 per kilowatt-hour, and that the RRRP charge increases to $0.0014 per kilowatt-hour from the current level of $0.0007 per kilowatt-hour. As a result, there will be a monthly total bill increase of approximately $0.52 for a residential customer consuming 750 kWh.
These rates appear on the tariffs of rates and charges of all distributors and are reflected under the line item called Regulatory Charges on customers’ bills.
Decision and Order for 2024 Regulatory Charges.pdf
The Ontario Energy Board (OEB) has announced winter Time-of-Use (TOU) and Ultra-Low Overnight (ULO) hours and the winter Tier threshold for residential customers to begin on November 1, 2023.
The TOU, Tiered, and ULO prices set by the OEB under the Regulated Price Plan (RPP) are shown in the image below. The table also shows the hours to which those prices apply:
North Bay Hydro knows that our customers may be experiencing hardship and we are here to help. Our commitment to customers is to work together to find solutions that take these challenging times into consideration, whether that means payment arrangements or providing information and direction to programs that may be available to assist. If you would like more information, reach out to our Customer Service department at customerservice@northbayhydro.com or 705-474-8100.
The Ontario Energy Board (OEB) has announced summer Time-of-Use (TOU) hours, and the summer Tier threshold for residential customers to begin on May 1, 2023.
The TOU and Tiered prices set by the OEB under the Regulated Price Plan (RPP) are shown in the image below. The table also shows the hours to which those prices apply:
North Bay Hydro knows that our customers may be experiencing hardship and we are here to help. Our commitment to customers is to work together to find solutions that take these challenging times into consideration, whether that means payment arrangements or providing information and direction to programs that may be available to assist.
If you would like more information, please visit our website, or simply reach out to our Customer Service department at customerservice@northbayhydro.com or 705-474-8100.
As of May 1st, 2023, the Delivery Charges on your bill have been updated. The Delivery Charges represent the cost of getting power from generators to homes and ensuring electricity is available when you need it. They include costs from the transmission company, as well as costs from NBHDL.
The NBHDL portion of these charges are set by NBHDL and approved by the OEB to cover the cost of running the electricity distribution system (poles, wires, substations, transformers) in North Bay. This also includes the services NBHDL offers, monthly billing, a local customer service team, vegetation management, and 24/7 emergency services.
Please see the attached Tariff of Rates & Charges
North Bay Hydro has submitted its 2022 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2023. The proposed rate application would result in a rate increase for Residential customers (750 kWh) of $1.14 per month. Small business customers (2,000 kWh) would have a similar increase in total bill impact of $2.34. Please see the below links for details.
More information can be found at the following links:
North Bay Hydro 2023 IRM EB-2022-0053
NorthBay_2023_IRM_EB-2022-0053_Revised Manager’s Summary
The OEB has issued a NOTICE OF HEARING AND PROCEDURAL ORDER related to the rate increase for the Espanola Rate Zone.
Please see LINK for further details. Notice_PO1_North Bay_20230206_eSigned
The Ontario Energy Board (OEB) has announced summer Time-of-Use (TOU) hours, and the summer Tier threshold for residential customers to begin on November 1, 2022.
The TOU and Tiered prices set by the OEB under the Regulated Price Plan (RPP) are shown in the image below. The table also shows the hours to which those prices apply:
Also effective November 1, 2022, the Ontario government’s Ontario Electricity Rebate (OER) will be changed to 11.7%. The OER is a pre-tax credit that appears at the bottom of electricity bills. For a typical residential customer who uses 700 kWh of electricity per month, the OER would decrease bills by about $13.91 each month.
North Bay Hydro knows that our customers may be experiencing hardship and we are here to help. Our commitment to customers is to work together to find solutions that take these challenging times into consideration, whether that means payment arrangements or providing information and direction to programs that may be available to assist.
If you would like more information, please visit our website, or simply reach out to our Customer Service department at customerservice@northbayhydro.com or 705-474-8100.
As of May 1st, 2022, the Delivery Charges on your bill have been updated. The Delivery Charges represent the cost of getting power from generators to homes and ensuring electricity is available when you need it. They include costs from the transmission company, as well as costs from NBHDL.
The NBHDL portion of these charges are set by NBHDL and approved by the OEB to cover the cost of running the electricity distribution system (poles, wires, substations, transformers) in North Bay. This also includes the services NBHDL offers, monthly billing, a local customer service team, vegetation management, and 24/7 emergency services.
Please see the attached Tariff of Rates & Charges
The Ontario Energy Board (OEB) has announced summer Time-of-Use (TOU) hours, and the summer Tier threshold for residential customers to begin on May 1, 2022, and run until October 31, 2022.
The TOU and Tiered prices set by the OEB under the Regulated Price Plan (RPP) are shown in the table below. The table also shows the hours to which those prices apply:
North Bay Hydro knows that our customers may be experiencing hardship and we are here to help. Our commitment to customers is to work together to find solutions that take these challenging times into consideration, whether that means payment arrangements or providing information and direction to programs that may be available to assist.
If you would like more information, please visit our website, or simply reach out to our Customer Service department at customerservice@northbayhydro.com or 705-474-8100.
The Ontario government has announced that it will set electricity rates at the off-peak price of 8.2 cents per kilowatt-hour, for all Residential Price Plan customers, starting TODAY January 18, 2022.
These 21 days were selected to reflect the province’s Roadmap to Reopen, with the conclusion at the end of the day on February 7th.
Households, farms, and small businesses will receive this off-peak rate automatically, whether they normally pay time-of-use or tiered rates.
The Ontario Energy Board (OEB) announced today that electricity prices for households and small businesses will not change as of November 1, 2021 under the Regulated Price Plan (RPP). The winter Time-of-Use (TOU) hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect November 1 as usual.
The TOU prices set by the OEB for November 1, 2021 under the RPP are shown in the table below. The table also shows the hours to which those prices apply:
North Bay Hydro knows that our customers may be experiencing hardship and we are here to help. Our commitment to customers is to work together to find solutions that take these challenging times into consideration, whether that means payment arrangements or providing information and direction to programs that may be available to assist.
If you would like more information, please visit our website, or simply reach out to our Customer Service department at customerservice@northbayhydro.com or 705-474-8100.
North Bay Hydro Distribution Limited (NBHDL) is pleased to announce that our Cost-of-Service application is now complete. The Ontario Energy Board (OEB) reached its decision on September 23, 2021.
As of October 1, 2021, the Delivery Charges on your bill have been updated. The Delivery Charges represent the cost of getting power from generators to homes and ensuring electricity is available when you need it. They include costs from the transmission company, as well as costs from NBHDL.
The NBHDL portion of these charges are set by NBHDL and approved by the OEB to cover the cost of running the electricity distribution system (poles, wires, substations, transformers) in North Bay. This also includes the services NBHDL offers, monthly billing, a local customer service team, vegetation management, and 24/7 emergency services.
Please see the attached Tariff of Rates & Charges
Please see all files related to the application www.oeb.ca/participate/applications/current-major-applications/eb-2020-0043
Please go to the following link: 2021 Rate Application