• Customer Survey

    MERGERS, ACQUISITIONS, AMALGAMATIONS, AND DIVESTITURES (MAADS) APPLICATION

    North Bay (Espanola) Acquisition Inc. (an affiliate of North Bay Hydro Distribution Ltd.) has applied to the Ontario Energy Board for approval of the first phase of a two-phase transaction, necessary to effect the amalgamation of North Bay Hydro Distribution Ltd. and Espanola Regional Hydro Distribution Corporation….

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    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Locates

Ontario One Call

Ontario One Call

Dig Safely

If you plan on digging on your property to install a fence, plant a tree, or for other reasons, have a cable locate done to ensure you don’t come into contact with underground electrical cables. Striking an underground cable can result in serious injuries or death. By contacting Ontario One Call before you dig, you’ll stay safe and avoid unnecessary damage to buried lines.

To request an underground cable locate: 

  • Call Ontario One Call at 1-800-400-2255
  • Submit an e-ticket at on1call.com

Ontario One Call is open 24 hours a day, seven days a week. Please provide at least five working days’ notice. After Ontario One Call dispatches your request and we determine that there are cables in the area to be excavated, a service representative will visit your premises and mark them free of charge.