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Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.
If you get a bounce, or do not receive a response please contact 705-474-8100 x234 to resolve the issue
Fill this form out if you’re a customer requesting electrical service at a new location.
Fill this form out if you’re a customer requesting to cancel your electrical service.
Please submit your fully completed service agreement at least 48 business hours prior to the date.
There is a charge of $30.00 plus HST for setting up or moving an account.
A security deposit is required on all accounts. It may be waived under the following circumstance(s);
• You have been a North Bay Hydro residential customer within the last two years and have 12 months of good payment history General Service customer require 5 years good payment.
You security deposit earns interest. The interest is credited to your account at least every 12 months or on return of your security deposit, whichever comes first.
Your deposit is refunded back to your hydro account after one full year of good payment history.