• Customer Survey

    8% PROVINCIAL REBATE

    Ontario is helping reduce electricity costs for families, businesses and farms. As of January 1, 2017, introduced an 8% rebate for Ontarians. Read more about this program…

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    HYDRO POLES ARE NOT FOR SIGNAGE

    Please remember that you cannot post any sign on a hydro pole. They get in the way of our workers safely accessing the pole to perform maintenance. Please refer to the following Ont Legislation.

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

North Bay Hydro News

North Bay Hydro News

  • Interim Tariff of Rates and Charges

    Posted on

    Effective and Implementation Date: July 1,2015

    The Ontario Energy Board issued its Distribution Rate Order Decision for approval of the interim distribution rates, effective July 1, 2015 and with an implementation date of July 1, 2015

    ...

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  • Robo Calls Happening in North Bay

    Posted on

    We have had reports of automated calls happening in North Bay and misrepresenting as North Bay Hydro. The call generally will indicate a past due account.

    Note: North Bay Hydro does not use an automated outgoing call system and ...

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  • Find Instant Energy Savings

    Posted on

    View this saveONenergy interactive home and click through the rooms to find energy savings throughout your house and yard.

    Visit the House

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    Find Instant Energy Savings
  • Tree Planting Program

    Posted on

    North Bay Hydro, in partnership with community partners such as the City of North Bay, Greening ...

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    Tree Planting Program
  • Summer T.O.U. Pricing 2015

    Posted on

    Take Note!

    Summer Time-of-use pricing takes effect May 1, 2015

    View the TOU Price Periods

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    Summer T.O.U. Pricing 2015
  • Coupons are back!

    Posted on

    The Spring COUPON EVENT will take place at participating retail stores from Friday, March 27, 2015 until April,  26, 2015.

    From March 27 to April 26 coupons are available in-store at participating retailers for instant savings across a wide range of energy-efficient ...

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    Coupons are back!
  • Notice of Rate Application – 2015 Rates

    Posted on

    Notice of Rate Application – 2015 Rates

    North Bay Hydro has submitted a Cost of Service Rate Application to the Ontario Energy Board (OEB) for rates effective May 1, 2015.  Distributors like North Bay Hydro typically apply for a full review of their rates every five years ...

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  • Good calls and bad calls

    Posted on

    We value your feedback because we learn from your experiences. To help us in our decision making process, we occasionally conduct surveys over the phone. But it’s important to recognize and report calls that aren’t legitimate. Be aware of calls claiming to be from North Bay Hydro or “Your Electricity ...

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  • Take Note!

    Posted on

    The Ontario Energy Board has announced new electricity prices. The new prices will apply to most households and small businesses starting November 1.

    When the prices change, the hours for mid-peak and on-peak prices also change to the winter time-of-use hours. The lowest-priced, off-peak period ...

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  • The Ontario Energy Board wants to hear

    Posted on

    The Ontario Energy Board wants to hear what residential and small business consumers think about how well consumers are being protected in the retail energy markets. Please visit www.ECPAreview.ca and fill out their on-line survey.

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