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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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Jane/Main W/Pinewood Area (2) – New

Posted on

General Outage

Customers Affected: 1050
Crew Status: On scene
Cause: Broken Conductor in Substation
Outage Start: 7:17
Restoration Time: 9:00
Notes: There is a power outage due to a broken conductor in substation #19.  Crews are working to re-route power from other substations.  Approximately 1050 customers are affected.  Estimated restoration time is 9 am.

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