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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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Emergency Outage on Marsh Dr (1) – Restored

Posted on February 2nd, 2022 at 2:24 pm

This outage has been restored.

Emergency Outage on Marsh Dr (1) – New

Posted on February 2nd, 2022 at 12:34 pm

Planned Outage

Customers Affected: 15
Crew Status: Repairs in Progress
Cause: Broken Pole
Outage Start: 13:00
Restoration Time: 13:30
Notes: North Bay Hydro must perform an emergency outage affecting all customers on Marsh Dr. to safely complete work involving the replacement of a broken pole. The outage will begin at 1:00 pm and will be approximately 30 minutes in duration.

Sub Transmission Outage – West Side of North Bay (13) – Restored

Posted on January 28th, 2022 at 5:59 am

This outage has been restored.

Sub Transmission Outage – West Side of North Bay (13) – Updated

Posted on January 28th, 2022 at 5:53 am

General Outage

Customers Affected: 4000
Crew Status: Affect Area Isolated
Cause: Cable Termination
Outage Start: 3:00
Restoration Time: 5:45
Notes: Update: North Bay Hydro has restored power to the affected areas. The cause of the outage was due to a faulted underground cable termination. If your power is still out, please contact North Bay Hydro.

Sub Transmission Outage – West Side of North Bay (13) – New

Posted on January 28th, 2022 at 4:14 am

General Outage

Customers Affected: 4000
Crew Status: Investigating
Cause: Unknown
Outage Start: 3:00
Restoration Time: 7:00
Notes: North Bay Hydro is aware of a large outage affecting approximately 4000 customers on the west side of the city. Crews are currently investigating the cause.

Outage – Four Mile Lake Rd, Chadbourne Dr, Widdifield Stn Rd (11) – Restored

Posted on January 11th, 2022 at 11:51 am

This outage has been restored.

Outage – Four Mile Lake Rd, Chadbourne Dr, Widdifield Stn Rd (12) – Restored

Posted on January 11th, 2022 at 11:51 am

This outage has been restored.

Widdifield Station Road Outage (10) – Restored

Posted on December 16th, 2021 at 4:26 pm

This outage has been restored.

Widdifield Station Road Outage (10) – Updated

Posted on December 16th, 2021 at 4:26 pm

General Outage

Customers Affected: 50
Crew Status: Restoring
Cause: Tree on line
Outage Start: 15:00
Restoration Time: 17:00
Notes: There is an outage on Widdifield Station Road and Laughren Road.  Crews are on their way for investigation.  Restored at 16:20.

Outage at Dalys Road and Cemetery Road (9) – Restored

Posted on December 16th, 2021 at 4:04 pm

This outage has been restored.

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