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    2021 Rate Application

    North Bay Hydro Distribution Limited’s application to its Regulator, the Ontario Energy Board (OEB), to change its electricity distribution rates was filed on January 5th, 2020. The rate changes will affect all customer classes. The rate changes are proposed to be effective May 1, 2021, when approved.

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    CEAP INFORMATION PAGE

    North Bay Hydro Distribution limited (NBHDL) is pleased to support the Ontario Governments launch of the COVID-19 Energy Assistance Program for Residential Customers (CEAP) and, starting August 31, the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) . The Government of Ontario is providing relief to support eligible customers struggling to pay their energy bills as a result of COVID-19.

    Click Here for CEAP for Residential Customers

    Click Here for CEAP for Small Businesses


    GET THE LATEST INFORMATION ON OUR COVID-19 INFORMATION PAGE

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    Residential Customer

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    Disconnection

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    If you get a bounce, or do not receive a response please contact 705-474-8100 ext 0 to resolve the issue

Outage – Airport Rd & Carmichael Dr Area (5) – Restored

Posted on April 30th, 2021 at 5:33 pm

This outage has been restored.

Outage – Airport Rd & Carmichael Dr Area (6) – Restored

Posted on April 30th, 2021 at 5:33 pm

This outage has been restored.

Peninsula Road (4) – Restored

Posted on April 10th, 2021 at 2:01 pm

This outage has been restored.

Peninsula Road (4) – Updated

Posted on April 10th, 2021 at 2:01 pm

General Outage

Customers Affected: 60
Crew Status: Restored
Cause: Tree broke conductors
Outage Start: 12:00
Restoration Time: 15:30
Notes: A tree fell on a line and broke 2 conductors in the Peninsula and North Shore Area.  Power was restored at 13:45.

Peninsula Road (4) – New

Posted on April 10th, 2021 at 1:41 pm

General Outage

Customers Affected: 60
Crew Status: Restoring
Cause: Tree broke conductors
Outage Start: 12:00
Restoration Time: 15:30
Notes: A tree fell on a line and broke 2 conductors in the Peninsula and North Shore Area.  Crews are currently on-site and restoring power.  Approximate restoration time is 15:30.

Tree Contact Outage (3) – Restored

Posted on March 30th, 2021 at 4:18 pm

This outage has been restored.

Tree Contact Outage (3) – Updated

Posted on March 30th, 2021 at 4:18 pm

General Outage

Customers Affected: 150
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 16:00
Restoration Time: 16:15
Notes: Update: Power has been restored to the areas of Four Mile Lake Rd, Chadbourne Dr, and Widdifield Stn Rd. If your power is still out, please contact North Bay Hydro.

Tree Contact Outage (3) – New

Posted on March 30th, 2021 at 4:10 pm

General Outage

Customers Affected: 150
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 16:00
Restoration Time: 17:00
Notes: North Bay Hydro is aware of an outage affecting 150 customers in the areas of Four Mile Lake Rd, Chadbourne Dr, and Widdifield Stn Rd. The cause of the outage is due to a tree contact with the line. Repairs are in progress. Estimated restoration time is 5:00pm.

Shorewood Road Outage (2) – Restored

Posted on March 29th, 2021 at 8:35 am

This outage has been restored.

Shorewood Road Outage (2) – Updated

Posted on March 29th, 2021 at 8:35 am

General Outage

Customers Affected: 40
Crew Status: Crews working on site
Cause: Tree on line.
Outage Start: 21:50
Restoration Time: 2:40
Notes: Power was restored at 2:40 am.
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