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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Planned Outage – Hwy 17 East Area (65) – New

Posted on September 11th, 2024 at 3:22 pm

Planned Outage

Customers Affected: 50
Crew Status: Planned
Cause: Equipment Replacement
Outage Start: 6:00
Restoration Time: 9:00
Notes: Outage Notice: North Bay Hydro will be performing a planned outage affecting approximately 50 customers in the area surrounding Highway 17 East including Bayfield Rd and Birchcove Rd in order to safely replace equipment. The outage is scheduled to take place on Sunday, September 15, 2024 @ 6:00am and may be up to 3 hours in duration.

Power Outage on Cartier St. (64) – Restored

Posted on August 22nd, 2024 at 9:33 pm

This outage has been restored.

Power Outage on Cartier St. (64) – Updated

Posted on August 22nd, 2024 at 9:33 pm

General Outage

Customers Affected: 20
Crew Status: Restored
Cause: Under ground Cable Fault & blown transformer
Outage Start: 15:20
Restoration Time: 21:30
Notes:

North Bay Hydro
is aware of an outage affecting approximately 20 customers in the areas
surrounding Cartier St. The cause of the outage is due to an Underground cable fault and blown transformer, crews are currently repairing equipment .  Restored at  9:30pm.

Power Outage on Cartier St. (64) – New

Posted on August 22nd, 2024 at 8:34 pm

General Outage

Customers Affected: 20
Crew Status: Repairing
Cause: Under ground Cable Fault & blown transformer
Outage Start: 15:20
Restoration Time: 22:00
Notes:

North Bay Hydro
is aware of an outage affecting approximately 20 customers in the areas
surrounding Cartier St. The cause of the outage is due to an Underground cable fault and blown transformer, crews are currently repairing equipment . Estimated restoration time is 10:00pm.

Outage – Areas Surrounding Hwy 17 East & Progress Rd (63) – Restored

Posted on July 25th, 2024 at 7:11 pm

This outage has been restored.

Outage – Areas Surrounding Hwy 17 East & Progress Rd (63) – Updated

Posted on July 25th, 2024 at 7:11 pm

General Outage

Customers Affected: 130
Crew Status: Restored
Cause: Equipment Failure
Outage Start: 18:00
Restoration Time: 19:03
Notes: Update: Power has been restored to the affected areas surrounding Hwy 17 East, Progress Rd, & Venture Cres. If your power is still out, please contact North Bay Hydro.

Outage – Areas Surrounding Hwy 17 East & Progress Rd (63) – New

Posted on July 25th, 2024 at 6:45 pm

General Outage

Customers Affected: 130
Crew Status: Investigating
Cause: Unknown
Outage Start: 18:00
Restoration Time: 21:00
Notes: North Bay Hydro is aware of an outage affecting approximately 130 customers in the areas surrounding Hwy 17 East, Progress Rd, & Venture Cres. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 9:00pm

Outage – Areas Surrounding Four Mile Lake Rd & Hwy 63 (62) – Restored

Posted on July 10th, 2024 at 12:52 pm

This outage has been restored.

Outage – Areas Surrounding Four Mile Lake Rd & Hwy 63 (62) – Updated

Posted on July 10th, 2024 at 12:52 pm

General Outage

Customers Affected: 400
Crew Status: Restored
Cause: Tree Contact
Outage Start: 11:03
Restoration Time: 12:45
Notes: Update: Power has been restored to the affected areas. If your power is still out, please contact North Bay Hydro.

Outage – Areas Surrounding Four Mile Lake Rd & Hwy 63 (62) – New

Posted on July 10th, 2024 at 11:33 am

General Outage

Customers Affected: 400
Crew Status: Restoration Work In Progress
Cause: Tree Contact
Outage Start: 11:03
Restoration Time: 14:00
Notes: North Bay Hydro is aware of an outage affecting approximately 400 customers in the areas surrounding Four Mile Lake Rd and Hwy 63. The cause of the outage is due to a tree contact, crews are responding to the situation. Estimated restoration time is 2:00 pm.
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