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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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Peninsula Rd, Viceroy Rd, Shorewood Rd, & Regal Rd Area – Thursday October 14, 2021 (2) – Restored

Posted on October 21st, 2021 at 12:00 pm

This outage has been restored.

Peninsula Rd, Viceroy Rd, Shorewood Rd, & Regal Rd Area (3) – Restored

Posted on October 12th, 2021 at 9:35 am

This outage has been restored.

McNamara St & Belleview Cres (1) – Restored

Posted on October 7th, 2021 at 9:01 am

This outage has been restored.

McNamara St & Belleview Cres (1) – Updated

Posted on October 7th, 2021 at 9:01 am

General Outage

Customers Affected: 100
Crew Status: Repairs Complete
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 8:55
Notes: Update: Power has been restored to the McNamara St & Belleview Cres area. If your power is still out, please contact North Bay Hydro.

McNamara St & Belleview Cres (1) – New

Posted on October 7th, 2021 at 8:55 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 9:15
Notes: North Bay Hydro is aware of an outage affecting approximately 100 customers in the area surrounding McNamara St & Belleview Cres. The cause of the outage was due to a defective line switch, repairs are in progress. Estimated restoration time is 9:15 am.

West Ferris Outage (22) – Restored

Posted on September 28th, 2021 at 10:57 am

This outage has been restored.

West Ferris Outage (22) – Updated

Posted on September 28th, 2021 at 10:57 am

General Outage

Customers Affected: 690
Crew Status: On-site
Cause: Broken Pole
Outage Start: 10:14
Restoration Time: 10:50
Notes: Power was restored at 10:50am.

West Ferris Outage (22) – New

Posted on September 28th, 2021 at 10:39 am

General Outage

Customers Affected: 690
Crew Status: On-site
Cause: Investigating
Outage Start: 10:14
Restoration Time: 14:00
Notes: There is a power outage in the West Ferris area on Campbell Ave, Charles St., Whitney Ave, Nelson St, MacDonald Ave and Ethel St.  Crews are currently investigating.  Restoration time estimated at 2:00pm until further information becomes available.

Commerce Cres – Scheduled Outage (21) – Restored

Posted on September 8th, 2021 at 9:46 am

This outage has been restored.

Commerce Cres – Scheduled Outage (21) – New

Posted on September 2nd, 2021 at 3:12 pm

Planned Outage

Customers Affected: 10
Crew Status: Scheduled
Cause: Scheduled Line Work
Outage Start: September 7, 2021 @ 18:00
Restoration Time: September 7, 2021 @ 20:00
Notes: North Bay Hydro must perform an outage on Commerce Cres to safely remove high voltage conductors and equipment. The outage is scheduled to take place on Tuesday, September 7, 2021 @ 6:00 pm and will be approximately 2 hours in duration.  
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