North Bay Hydro

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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Pinewood/Downtown Outage (83) – New

Posted on

General Outage

Customers Affected: 8000
Crew Status: Enroute
Cause: Distribution Failure
Outage Start: 10:15am
Restoration Time: TBD
Notes: NBH is currently dealing with a large-scale outage affecting approximately 8000 customers, due to a loss of distribution supply. We are investigating the issue and will provide updates as they become available.

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