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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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Test (2) – New

Posted on October 27th, 2022 at 10:13 am

Planned Outage

Customers Affected: 1
Crew Status: Test
Cause: Test
Outage Start: 1
Restoration Time: 2
Notes: test

test (1) – Restored

Posted on October 27th, 2022 at 10:05 am

This outage has been restored.

test (0) – New

Posted on October 27th, 2022 at 10:01 am

Planned Outage

Customers Affected: t
Crew Status: t
Cause: t
Outage Start: t
Restoration Time: t
Notes: t

test (0) – New

Posted on October 27th, 2022 at 9:56 am

Planned Outage

Customers Affected: y
Crew Status: y
Cause: y
Outage Start: y
Restoration Time: y
Notes: y

Emergency Outage on Marsh Dr (1) – Restored

Posted on February 2nd, 2022 at 2:24 pm

This outage has been restored.

Emergency Outage on Marsh Dr (1) – New

Posted on February 2nd, 2022 at 12:34 pm

Planned Outage

Customers Affected: 15
Crew Status: Repairs in Progress
Cause: Broken Pole
Outage Start: 13:00
Restoration Time: 13:30
Notes: North Bay Hydro must perform an emergency outage affecting all customers on Marsh Dr. to safely complete work involving the replacement of a broken pole. The outage will begin at 1:00 pm and will be approximately 30 minutes in duration.

Sub Transmission Outage – West Side of North Bay (13) – Restored

Posted on January 28th, 2022 at 5:59 am

This outage has been restored.

Sub Transmission Outage – West Side of North Bay (13) – Updated

Posted on January 28th, 2022 at 5:53 am

General Outage

Customers Affected: 4000
Crew Status: Affect Area Isolated
Cause: Cable Termination
Outage Start: 3:00
Restoration Time: 5:45
Notes: Update: North Bay Hydro has restored power to the affected areas. The cause of the outage was due to a faulted underground cable termination. If your power is still out, please contact North Bay Hydro.

Sub Transmission Outage – West Side of North Bay (13) – New

Posted on January 28th, 2022 at 4:14 am

General Outage

Customers Affected: 4000
Crew Status: Investigating
Cause: Unknown
Outage Start: 3:00
Restoration Time: 7:00
Notes: North Bay Hydro is aware of a large outage affecting approximately 4000 customers on the west side of the city. Crews are currently investigating the cause.

Outage – Four Mile Lake Rd, Chadbourne Dr, Widdifield Stn Rd (11) – Restored

Posted on January 11th, 2022 at 11:51 am

This outage has been restored.

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