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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

    Download Application


    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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PLANNED OUTAGE – NOVEMBER 23, 2023 (33) – Updated

Posted on November 15th, 2023 at 4:06 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 23, 2023 (33) – Updated

Posted on November 15th, 2023 at 4:03 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 1, 2023 (33) – Updated

Posted on October 28th, 2023 at 1:32 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – Updated

Posted on October 28th, 2023 at 1:27 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – Updated

Posted on October 27th, 2023 at 3:16 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – New

Posted on October 27th, 2023 at 3:14 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – Restored

Posted on October 27th, 2023 at 2:06 pm

This outage has been restored.

October 1, 2023 Planned outage (31) – Restored

Posted on October 27th, 2023 at 2:06 pm

This outage has been restored.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – Updated

Posted on October 24th, 2023 at 8:35 am

General Outage

Customers Affected: 550
Crew Status: Investigating Cause
Cause: Unknown
Outage Start: 8:00
Restoration Time: 11:00
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Hwy 11N, Cartier St & Champlain St. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 11:00 am.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – New

Posted on October 24th, 2023 at 8:35 am

General Outage

Customers Affected: 550
Crew Status: Investigating Cause
Cause: Unknown
Outage Start: 8:00
Restoration Time: 11:00
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Hwy 11N, Cartier St & Champlain St. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 11:00 am.
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