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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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March 21, 2016 – Outage 1 (1) – Updated

Posted on March 21st, 2016 at 12:47 pm

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: 1pm
Notes: Partial restoration at 12:20 and 12:35pm.  Appox. 250 customers still without power.  1pm is still the estimated time for full restoration

March 21, 2016 – Outage 1 (1) – Updated

Posted on March 21st, 2016 at 12:08 pm

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: 1pm
Notes: Crews have found problem, squirrel contact at the MS19 station. Crews switching now.

March 21, 2016 – Outage 1 (1) – Updated

Posted on March 21st, 2016 at 12:07 pm

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: 1pm
Notes: Crews have found problem, squirrel contact at the MS19 station. Crews working on switching to restore power to affected customers.  Restoration time will be updated shortly.

March 21, 2016 – Outage 1 (1) – New

Posted on March 21st, 2016 at 11:40 am

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: unknown at this time
Notes: Crews have found problem, squirrel contact at the MS19 station. Crews working on switching to restore power to affected customers.  Restoration time will be updated shortly.

March 10, 2016 – Power Outage 1 (1) – Restored

Posted on March 10th, 2016 at 2:49 pm

This outage has been restored.

Outage 1 – Saturday February 20, 2016 (2) – Restored

Posted on February 20th, 2016 at 8:20 am

This outage has been restored.

Outage 1 – Saturday February 20, 2016 (2) – New

Posted on February 20th, 2016 at 7:23 am

General Outage

Customers Affected: 50
Crew Status: Working
Cause: Defective Equipment
Outage Start: 5:05
Restoration Time: unknown at this time
Notes: Power returned to 550 customers as of 7:10am.  Crews working to restore power to the remaining 60 customers.

Outage 1 – Saturday February 20, 2016 (1) – Restored

Posted on February 20th, 2016 at 7:21 am

This outage has been restored.

Outage 1 – Saturday February 20, 2016 (1) – New

Posted on February 20th, 2016 at 6:57 am

General Outage

Customers Affected: 610
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: 5:05am
Restoration Time: unknown
Notes: Crews investigating, updates will be provided as they become available.

Outage 3 – December 24, 2015 (4) – Restored

Posted on December 24th, 2015 at 4:35 pm

This outage has been restored.

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