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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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Outage Charles & Campbell Ave (12) – New

Posted on July 19th, 2021 at 9:36 pm

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Storm Damage – Broken Conductor
Outage Start: 18:30
Restoration Time: 24:00
Notes: North Bay Hydro Is aware of an outage in the areas surrounding Charles St W and Campbell Ave affecting approximately 100 customers. The cause of the outage is due to a broken conductor from storm damage. Repairs are in progress, estimated restoration time is 12:00 am 

Outage – West Peninsula (11) – New

Posted on July 19th, 2021 at 9:08 pm

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Broken Line
Outage Start: 21:00
Restoration Time: 23:00
Notes: North Bay Hydro is aware of an outage in the West Peninsula area affecting approximately 100 customers. The cause of the outage is due to a broken conductor, repairs are in progress. Estimated restoration time is 11:00 pm.

Storm Outage (9) – Restored

Posted on July 19th, 2021 at 8:57 pm

This outage has been restored.

Storm Outage (9) – Updated

Posted on July 19th, 2021 at 8:57 pm

General Outage

Customers Affected: 500
Crew Status: Restoration Complete
Cause: Storm Conditions
Outage Start: 18:23
Restoration Time: 20:51
Notes: Update: North Bay Hydro has restored power in the areas surrounding Ski Club Rd, Connaught Ave, and Norman Ave. The cause of the outage was due to a tree on the line. If your power is still out, please contact North Bay Hydro.

Seymour St / Hwy 17 E (10) – Restored

Posted on July 19th, 2021 at 8:44 pm

This outage has been restored.

Seymour St / Hwy 17 E (10) – Updated

Posted on July 19th, 2021 at 8:44 pm

General Outage

Customers Affected: 400
Crew Status: Restoration Complete
Cause: Storm Damage – Broken Pole
Outage Start: 19:31
Restoration Time: 20:39
Notes: Update: North Bay Hydro has restored power to the areas surrounding Seymour St and Hwy 17 East. If your power is still out in these areas, please contact North Bay Hydro.

Seymour St / Hwy 17 E (10) – New

Posted on July 19th, 2021 at 7:43 pm

General Outage

Customers Affected: 400
Crew Status: Repairs in Progress
Cause: Storm Damage – Broken Pole
Outage Start: 19:31
Restoration Time: 21:00
Notes: North Bay Hydro is aware of an outage in Seymour St & Hwy 17 East areas affecting approximately 400 customers. The cause of the outage is due to a broken pole caused by the storm. Repairs are in progress. Estimated restoration time is 9:00 pm

Storm Outage (9) – New

Posted on July 19th, 2021 at 7:26 pm

General Outage

Customers Affected: 500
Crew Status: Assessing Damage
Cause: Storm Conditions
Outage Start: 18:23
Restoration Time: 24:00
Notes: North Bay Hydro is aware of an outage affecting approximately 500 customers in the areas surrounding Ski Club Rd, Connaught Ave, & Norman Ave. Crews are currently assessing damage caused by the storm. The estimated restoration time is 12:00 am

Emergency Outage For Equipment Repairs (8) – Restored

Posted on July 16th, 2021 at 9:11 am

This outage has been restored.

Emergency Outage For Equipment Repairs (8) – Updated

Posted on July 16th, 2021 at 9:11 am

Planned Outage

Customers Affected: 100
Crew Status: Restoration Complete
Cause: Broken Cross Arm
Outage Start: 7:30
Restoration Time: 9:05
Notes: Update: North Bay Hydro has restored power to the areas surrounding Hwy 17 East. If your power is still out, please contact North Bay Hydro.
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