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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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Commerce Cres – Scheduled Outage (21) – Restored

Posted on September 8th, 2021 at 9:46 am

This outage has been restored.

Commerce Cres – Scheduled Outage (21) – New

Posted on September 2nd, 2021 at 3:12 pm

Planned Outage

Customers Affected: 10
Crew Status: Scheduled
Cause: Scheduled Line Work
Outage Start: September 7, 2021 @ 18:00
Restoration Time: September 7, 2021 @ 20:00
Notes: North Bay Hydro must perform an outage on Commerce Cres to safely remove high voltage conductors and equipment. The outage is scheduled to take place on Tuesday, September 7, 2021 @ 6:00 pm and will be approximately 2 hours in duration.  

West Ferris Outage (20) – Restored

Posted on August 20th, 2021 at 9:34 am

This outage has been restored.

West Ferris Outage (20) – Updated

Posted on August 20th, 2021 at 9:34 am

General Outage

Customers Affected: 1200
Crew Status: Investigating
Cause: Unknown
Outage Start: 8:41
Restoration Time: 9:29
Notes: North Bay Hydro has restored power to the affected areas in the West Ferris area

West Ferris Outage (20) – New

Posted on August 20th, 2021 at 9:18 am

General Outage

Customers Affected: 1200
Crew Status: Investigating
Cause: Unknown
Outage Start: 8:41
Restoration Time: 10:00
Notes: North bay Hydro is aware of an outage affecting approximately 1200 customers in the West Ferris area. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 10:00 

Outage – Front Ave, Third Ave, Fifth Ave Areas (19) – Restored

Posted on August 9th, 2021 at 1:54 pm

This outage has been restored.

Outage – Front Ave, Third Ave, Fifth Ave Areas (19) – New

Posted on August 9th, 2021 at 8:58 am

General Outage

Customers Affected: 50
Crew Status: Planned Repairs
Cause: Damaged Equipment
Outage Start: 10:00
Restoration Time: 11:00
Notes: North Bay Hydro must perform an emergency outage for equipment repairs affecting approximately 50 customers in the areas surrounding Front St, Third Ave W, & Fifth Ave W. The outage will start approximately at 10:00 am and will be approximately 1 hour in duration.

Outage – Front St, Third Ave W, Percy St, Fifth Ave W (18) – Restored

Posted on August 7th, 2021 at 12:05 am

This outage has been restored.

Outage – Front St, Third Ave W, Percy St, Fifth Ave W (18) – Updated

Posted on August 7th, 2021 at 12:05 am

General Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Vehicle Accident
Outage Start: 22:30
Restoration Time: 00:00
Notes: Update: North Bay Hydro has restored power to the affected areas surrounding Front St, Douglas St, & Third Ave W. If your power is still out, please contact North Bay Hydro.

Outage – Front St, Third Ave W, Percy St, Fifth Ave W (18) – New

Posted on August 6th, 2021 at 11:10 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Vehicle Accident
Outage Start: 22:30
Restoration Time: 01:00
Notes: North Bay Hydro is aware of an outage affecting approximately 50 customers in the areas surrounding Front St, Douglas St, Third Ave W & Fifth Ave W. The cause of the outage is due to a vehicle accident, repairs are in progress. Estimated restoration time is 1:00 am
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