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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage at Dalys Road and Cemetery Road (9) – New

Posted on December 16th, 2021 at 3:31 pm

General Outage

Customers Affected: 100
Crew Status: Investigating
Cause: Trees on line
Outage Start: 15:00
Restoration Time: 16:30
Notes: There is an outage on Highway 63, Cemetery Road and Dalys Road caused by trees on lines due to high winds.  Crews are currently investigating.  Restoration time is expected by 16:30.

Regal Rd / Peninsula Rd Outage (4) – Restored

Posted on December 11th, 2021 at 10:40 pm

This outage has been restored.

Regal Rd / Peninsula Rd Outage (4) – Updated

Posted on December 11th, 2021 at 10:40 pm

General Outage

Customers Affected: 50
Crew Status: Responding
Cause: Tree Contact
Outage Start: 18:30
Restoration Time: 22:35
Notes: Update: North Bay Hydro has restored power to the Regal Rd and Peninsula Rd area. If your power is still out, please contact North Bay Hydro

Outage in areas surrounding Booth Rd & Turner Dr (6) – Restored

Posted on December 11th, 2021 at 9:36 pm

This outage has been restored.

McGruthers Rd Outage (5) – Restored

Posted on December 11th, 2021 at 8:11 pm

This outage has been restored.

McGruthers Rd Outage (5) – Updated

Posted on December 11th, 2021 at 8:11 pm

General Outage

Customers Affected: 20
Crew Status: Responding
Cause: Tree Contact
Outage Start: 19:00
Restoration Time: 20:07
Notes: Update: Power has been restored to the McGruthers Rd area. If your power is still out, please contact North Bay Hydro.

Outage in areas surrounding Booth Rd & Turner Dr (7) – Restored

Posted on December 11th, 2021 at 7:52 pm

This outage has been restored.

Outage in areas surrounding Booth Rd & Turner Dr (8) – Restored

Posted on December 11th, 2021 at 7:52 pm

This outage has been restored.

McGruthers Rd Outage (5) – New

Posted on December 11th, 2021 at 7:30 pm

General Outage

Customers Affected: 20
Crew Status: Responding
Cause: Tree Contact
Outage Start: 19:00
Restoration Time: 21:00
Notes: North Bay Hydro is aware of an outage affecting approximately 20 customers in the area of McGruthers Rd. The cause of the outage is due to a downed tree. Estimated restoration time is 9:00pm

Regal Rd / Peninsula Rd Outage (4) – New

Posted on December 11th, 2021 at 7:28 pm

General Outage

Customers Affected: 50
Crew Status: Responding
Cause: Tree Contact
Outage Start: 18:30
Restoration Time: 21:30
Notes: North Bay Hydro is aware of an outage in the area of Regal Rd and Peninsula Rd affecting approximately 50 customers. The cause of the outage is due to a downed tree. Estimated restoration time is 9:30pm
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